Isabel Osorio
Communications & Administrative Professional
New York,NY
Summary
Communicative and empathetic support professional with experience guiding individuals through complex processes, building rapport, and creating environments where people feel understood and supported. Experienced in communicating complex information clearly and work across departments to support effective operations. Grounded in equity, leadership, and community engagement, with insight into the structural and social barriers that affect access and a dedication to supporting others through complex systems.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Advancement Intern
New York University, Council for Advancement and Support of Education (CASE)
06.2025 - 08.2025
- Conduct donor analysis to identify patterns, assess engagement outcomes, and inform decisions that prioritize student and community needs.
- Compile contact reports and update development records (BBCRM), translating complex information into clear, accessible insights.
- Benchmark peer institution campaigns and synthesize findings to strengthen NYU’s fundraising strategy.
- Support high-level donor briefings, event preparation, and post-event reporting while maintaining organized workflows.
- Collaborate with Development, Research, and Annual Giving teams on multi-stage projects that require coordination, accuracy, and communication.
- Council for Advancement and Support of Education (CASE) Advancement
Style Advisor
Aritzia
08.2024 - Current
- Built strong rapport with clients by engaging in meaningful conversations to understand their needs, preferences, and goals, providing personalized styling guidance for ~30 clients per shift.
- Identified client challenges and preferences, offering thoughtful solutions and curated product recommendations that aligned with their lifestyle and built long-term trust.
- Primary translator and sales advisor for international Spanish-speaking clients ensuring positive experiences.
Personal Assistant
Bobbie Thomas Co.
12.2023 - 05.2024
- Managed daily schedules, appointments, and priorities to ensure seamless coordination across projects.
- Anticipated needs and offered proactive logistical support to maintain workflow efficiency.
- Maintained organizational systems and timelines to support long-term planning.
- Tutored Bobbie's 10 year old son in Spanish, fostering language development through tailored lessons.
Education
Bachelor of Arts - Sociology
CUNY City College of New York
New York, NY05.2025
Skills
Interpersonal Communication
Organizational Management
Microsoft Office Suites
Google Workspace
RStudio
CRM database (BBCRM)
Websites
CAMPUS ENGAGEMENT
CCNY Racial Justice Fellowship
Fellow
- Participated in workshops led by activists, policymakers, and scholars on housing inequity, mass incarceration, environmental justice, and the racial education gap.
- Received professional development training in resume building, networking, and careers in advocacy and public service.
- Completed a competitive summer internship with an agency focused on equity and community advocacy.
- Supported CCNY’s mission to develop leaders committed to justice, equity, and community-centered change.
- Represented the fellowship at CCNY public events focused on racial justice, community activism, and engagement.
Dream Team at CCNY
Member
- Collaborate with a diverse group of students advocating for a more inclusive and safe environment for undocumented students.
- Organize campus-wide initiatives to promote awareness and support for immigrant students.
- Contribute to emergency response efforts by distributing alerts to members regarding anticipated ICE activity in the area.
CCNY Women's Soccer Team
Member
- Maintaining high academic performance while meeting the demands of a full athletic schedule.
- Provided leadership during practices and games, regularly collaborating with coaches to support overall team success.
Timeline
Advancement Intern
New York University, Council for Advancement and Support of Education (CASE)
06.2025 - 08.2025
Style Advisor
Aritzia
08.2024 - Current
Personal Assistant
Bobbie Thomas Co.
12.2023 - 05.2024
Bachelor of Arts - Sociology
CUNY City College of New York