Workday
Isabel P Aguayo
Human Resources Business Partner
Luray,VA
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work History
Plant Human Resources Business Partner
Owens Corning
Stanley, VA
10.2023 - 05.2025
- Company Overview: (Manufacturing)
- Strategically managed all the HR operations at the plant and directed all the HR programs, policies, and training.
- Collaborated closely with the Management leadership teams to drive and execute HR strategies that align with business goals.
- Served as a trusted advisor, providing insights on career development, staffing, employee relations, and performance management.
- Provided guidance on workforce planning, business unit restructuring, and succession planning to keep our teams ahead of the curve.
- In partnership with the Sr. Director of HR Operations, supported compensation programs, salary structures, and market studies to ensure we remain competitive.
- Managed large-scale initiatives like performance reviews, organizational changes, and workforce planning to enhance productivity and engagement.
- Conducted complex employee relations issues with effective investigations and resolution strategies.
- Continuously explore ways to improve processes, increase efficiency, and elevate the HR function’s impact.
- Lead performance review programs and implement solutions that drive change, enhance culture, and promote employee success.
- Provided counseling and/or coaching to employees and management regarding employee relations and application of company policies, programs, and benefits.
- Administered human resource programs include compensation, benefits, short term/long term, and worker’s compensation administration, disciplinary matters, disputes and investigations, performance and talent management, recognition programs, and training and development.
- Performed recruiting duties for all hourly and salaried positions including creation of job advertisement, sourcing, interviewing, selection, and onboarding.
- Coordinates and/or facilitate employee and manager training on diverse topics such as DEI, benefit enrollment, and/or compensation processes.
- HRIS for Workday, Success Factor, UKG.
- (Manufacturing)
Plant Human Resources Business Partner
Printpack Medical
Marshall, NC
08.2022 - 07.2023
- Company Overview: (Manufacturing)
- Collaborated with executive leadership to develop safety practices and implemented a plant-wide commitment to identifying safety hazards, professionally training employees on emergency response strategies, and created safety teams in all the shifts to improve safety initiatives.
- Trained managers and supervisors on incident report documentation, procedures and compliance, and managed workers compensation claims.
- Monitored and ensured plant’s compliance with federal, state, and local employment laws and regulations, and recommended best practices, regulatory changes, and communicated changes in policies.
- Established credibility of HR at all levels of the plant by having a daily presence out on the manufacturing floor, being accessible, approachable, and available to management and the team.
- Developed organization’s goals and strategy related to staffing, recruiting, and retention.
- Analyzed talent management and market trends by reviewing reports and metrics from the Human Resources information system.
- Administered the Human Resources programs including compensation, benefits, leave, employee relations and disciplinary matters, employee investigations, performance management, recognition and engagement events, and training and development programs.
- Provided coaching, guidance, interpretation and application of HR policies and processes to ensure legal compliance and company core values alignment.
- Strategically improved and provided new processes and guidance in the following areas: New employee onboarding and retention, Workforce Planning, Performance Management, Training and Development, Benefits and compensation administration, Recognition Programs and enforcement of Core Values including Trust, Collaboration, and Teamwork.
- (Manufacturing)
Corporate Human Resources Generalist
CDC Foundation
Atlanta, GA
06.2021 - 05.2022
- Company Overview: Established by Congress as an independent, nonprofit organization, the CDC Foundation connects the Centers for Disease Control and Prevention with private-sector organizations and individuals to build public health programs that make their world healthier and safer.
- As a Human Resource Generalist, I am currently working as a contractor for a limited-time federal grant initiative to support the CDC Foundation.
- The goal is to provide the workforce needed to support the United States and territories' COVID-19 initiatives.
- I collaborate and participate in the corporate nationwide human resources team to support the Centers for Disease Control and Prevention’s operations and initiatives.
- My duties involve various HR-related areas to support the Senior Project Managers, Regional, Area Coordinators, and field employees assigned to my regions.
- In collaboration with the Area/Regional Coordinators and the recruiting team, we assess the workforce needs and prioritize the positions requested by the states/local jurisdictions, or positions needed nationwide.
- I am the point of contact for field employees' questions related to benefits, payroll information, policies and procedures, employee relations, and exit interviews.
- In partnership with corporate leadership and the HR team, my responsibility is to identify areas of opportunity to drive value, efficiency, and improvements across the regions.
- The states and territories aligned to my regions are Region 6 (Arkansas, Louisiana, New Mexico, Oklahoma, and Texas), Region 8 (Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming), Region 9 (American Samoa, Arizona, California, Federal States of Micronesia, Guam, Hawaii, Nevada, North Mariana Islands, and the Republic of Palau), Region 10 (Alaska, Idaho, Oregon, and Washington), and Tribes.
- Established by Congress as an independent, nonprofit organization, the CDC Foundation connects the Centers for Disease Control and Prevention with private-sector organizations and individuals to build public health programs that make their world healthier and safer.
Corporate Human Resources Manager
Last Mile Staffing, LLC
Duluth, GA
06.2019 - 12.2020
- Company Overview: (Logistics)
- Managed companywide HR strategies and solutions to support business needs for 14 Amazon stations, 1200 employees, seven days a week operation in New York, New Jersey, Pennsylvania, North Carolina, Virginia, Massachusetts, Tennessee, Oregon, Florida, and Georgia.
- Point of contact for the corporate office, Regional Managers, and Field Operations.
- Managed all Human Resources Operations, Human Resources Information Systems, Benefits Administration, Worker’s Compensation for Multi-States Operations.
- Lead all ADP Implementations and train forty-five managers overseeing day-to-day ADP management.
- Daily operations include ADP HRIS, recruitment/onboarding, employee relations, training, benefits administration, performance management, work opportunity tax credits, unemployment claims, worker’s compensation claims, wage garnishment, court orders, Amazon audits, and company compliance.
- Increased ADP Utilization from 45% to 100% in 12 months.
- Conducted ADP Mobile App training to help employees keep track of their schedules, enroll in Direct Deposits and Wisely cards to reduce paper checks delivery charges, and keep track of corporate news.
- Oversaw the pre-employment process, the new onboarding process, promotions, transfers, salary changes, and terminations.
- Provided counseling to the management team on performance improvement plans, employee disciplinary meetings, legal investigations, and terminations.
- Conducted investigations and collaborated with legal counsel on supporting documentation.
- Virtually provided a Management Training Program and Open Enrollment meetings.
- (Logistics)
HR Generalist/Job Developer
ServiceSource
Winter Garden, FL
08.2015 - 12.2017
- Company Overview: (Department of Vocational Rehabilitation)
- Vocational Rehabilitation (VR) is a federal-state program that helps people who have physical or mental disabilities get a job.
- VR is committed to helping people with disabilities find meaningful careers.
- As a Business Relations representative, I placed candidates in different industries across the Orlando Region including Job Placement, Job Coaching, and On-the-job-training at the employer facilities.
- Created job descriptions, compensation analysis, performance, training and development, recognition program, maintained excellent communication and relationship with Employers and Community Organizations.
- (Department of Vocational Rehabilitation)
Human Resources Manager
Hilton
Orlando, FL
06.2013 - 06.2015
- Company Overview: Embassy Suites
- Managed all the areas of HR and payroll for the hotel.
- Recruiting process.
- New Employee Orientation.
- Compensation Analysis.
- Payroll using Timesaver, HRIS PeopleSoft, ADP, Taleo, Kronos.
- Monthly Risk and Safety Training (OSHA compliance).
- Employee Relations, Performance Evaluations, Disciplinary Actions, and Terminations.
- Recognition and Rewards Program.
- Workers' Compensation, FMLA, Disability Programs.
- Designed an employee engagement strategy that improved morale, retained talent, and business continuity through Diversity and Inclusion Committee, Make a Different Committee, Safety Committee, and Wellness Programs.
- Actively participated in Hilton Community Service activities and fundraising events.
- Embassy Suites
Senior Human Resources Generalist (Contractor)
Aon Hewitt
Orlando, FL
06.2012 - 05.2013
- Company Overview: Aon Hewitt is a human capital and management consulting service provider with five hundred offices in 120 countries that provides consulting, outsourcing, and brokerage services.
- I supervised eighty contractor employees at a call center.
- Managed the following areas: Recruiting, Onboarding process, new hires orientations, and training.
- Supervised eighty employees daily, administered attendance/performance, payroll, improvement plans, progressive discipline, and terminations.
- FMLA, ADA, EEO, and Worker's Compensation.
- Aon Hewitt is a human capital and management consulting service provider with five hundred offices in 120 countries that provides consulting, outsourcing, and brokerage services.
Human Resources Generalist
Prince Contracting, LLC
04.2010 - 06.2012
- Company Overview: Prince's primary focus is on transportation and infrastructure development for state and municipal authorities specializing in building and designing roadway projects including highway, heavy construction, site development, clearing, earthmoving, drainage, utility, road base, bridge, and concrete work.
- Office Manager and Human Resources Generalist managing three hundred employees in the following areas: Recruiting, Onboarding, and Employee Orientation, Open enrollment benefits meetings, Worker's Compensation, FMLA, and Benefits Administration Weekly payroll.
- Prince's primary focus is on transportation and infrastructure development for state and municipal authorities specializing in building and designing roadway projects including highway, heavy construction, site development, clearing, earthmoving, drainage, utility, road base, bridge, and concrete work.
Human Resources Manager
Greater Orlando Aviation Authority
Orlando, FL
11.1999 - 06.2005
- Company Overview: Greater Orlando Aviation Authority manages the Orlando International Airport and Orlando Executive Airport.
- HRIS and Payroll, Recruiting, New Employee Orientation, Benefits Administration, Compensation Analysis, Yearly Performance Evaluation process.
- Employee Relations, Worker's Compensation, Training/ Development programs.
- Greater Orlando Aviation Authority manages the Orlando International Airport and Orlando Executive Airport.
Education
Master of Arts - Human Resources Management
Webster University
St. Louis, MO 05.1995 - 05.1997
BBA - Finance
University of Puerto Rico
Puerto RicoSummary
Well-qualified HR leader skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
Skills
- Policy implementation
- Workforce planning
- HRIS management
- Managing employee relations
- Coaching leadership
- Benefits administration
- Labor law compliance
- Recruitment strategies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
UKG (Kronos)
Success Factor
ADP
Drop Box
Microsoft (Outlook, Word, Excel, PowerPoint, Teams)
All Benefits Administration Employer Portal
Accurate (Background check, Drug Test)
Sterling (I-9 compliance)
MetLife (Disability Claims and FMLA)
Accomplishments
- Trained all Managers, Supervisor's and employees by introducing SucessFactor, UKG Timekeeper and all the new benefits app.
- Collaborated with Corporate Human Resources team in the merger of Masonite and Owens Corning HR platforms by keeping the Workday employee information accurate.
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceHealthcare benefitsWork from home optionPaid time offCompany CulturePersonal development programs401k matchStock Options / Equity / Profit SharingCareer advancementPaid sick leaveLanguages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Travel and History
Certification
Professional Human Resources Certification
Affiliations
- Society of Human Resources Managment
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Plant Human Resources Business Partner
Owens Corning
10.2023 - 05.2025
Plant Human Resources Business Partner
Printpack Medical
08.2022 - 07.2023
Corporate Human Resources Generalist
CDC Foundation
06.2021 - 05.2022
Corporate Human Resources Manager
Last Mile Staffing, LLC
06.2019 - 12.2020
HR Generalist/Job Developer
ServiceSource
08.2015 - 12.2017
Human Resources Manager
Hilton
06.2013 - 06.2015
Senior Human Resources Generalist (Contractor)
Aon Hewitt
06.2012 - 05.2013
Human Resources Generalist
Prince Contracting, LLC
04.2010 - 06.2012
Human Resources Manager
Greater Orlando Aviation Authority
11.1999 - 06.2005
Master of Arts - Human Resources Management
Webster University
05.1995 - 05.1997
BBA - Finance
University of Puerto Rico
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