A dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals, detail-oriented team player with strong organizational skills.
Overview
11
11
years of professional experience
Work History
Caregiver
IHSS Adult Services Program
01.2023 - Current
Assisted client with daily living needs to maintain self-esteem and general wellness.
Assist with dressing guidance, grooming, meal preparation, and medication reminders.
Engage patient in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationship with client to deliver emotional support and companionship.
Cashier, Accounts Receivable/ Payable Clerk
Ford of Upland
01.2019 - 01.2023
Built relationships with customers to encourage repeat business.
Scan service/parts department invoices.
Flag technician hours on CDK.
Manage over 100 charge accounts for fleet department.
BDC Coordinator/ Mobile Service Coordinator. (Increasing service by 10%)
Recall Coordinator/ Create repair orders.
Provide clerical and secretarial assistance to service/parts department.
Collected deposits, fees, and payments.
Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
Scheduled technician repair appointments at customer request.
Responded to customer inquiries via phone, email and web-based platforms.
Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
Matched invoices to purchase orders for proper documentation and to facilitate payment.
Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
Prepared vendor invoices and processed incoming payments.
Managed electronic payment systems to streamline payment processes and reduce errors.