Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabel Perez

Fontana,CA

Summary

A dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals, detail-oriented team player with strong organizational skills.

Overview

11
11
years of professional experience

Work History

Caregiver

IHSS Adult Services Program
01.2023 - Current
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Assist with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engage patient in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationship with client to deliver emotional support and companionship.

Cashier, Accounts Receivable/ Payable Clerk

Ford of Upland
01.2019 - 01.2023
  • Built relationships with customers to encourage repeat business.
  • Scan service/parts department invoices.
  • Flag technician hours on CDK.
  • Manage over 100 charge accounts for fleet department.
  • BDC Coordinator/ Mobile Service Coordinator. (Increasing service by 10%)
  • Recall Coordinator/ Create repair orders.
  • Provide clerical and secretarial assistance to service/parts department.
  • Collected deposits, fees, and payments.
  • Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
  • Scheduled technician repair appointments at customer request.
  • Responded to customer inquiries via phone, email and web-based platforms.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Matched invoices to purchase orders for proper documentation and to facilitate payment.
  • Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
  • Prepared vendor invoices and processed incoming payments.
  • Managed electronic payment systems to streamline payment processes and reduce errors.

Voucher Expert, Voucher specialist, Assistant Manager

Mothers Nutritional Center
01.2013 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Managed over 50 customer calls per day.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Reviewed sales and gross profit report to assess company efficiency.

Education

High School Diploma -

Henry J Kaiser High School
Fontana, CA
05.2012

Skills

  • Bilingual- Spanish
  • Problem Solver/Critical Thinker
  • Type 41 words per min
  • Precision and Accuracy

Timeline

Caregiver

IHSS Adult Services Program
01.2023 - Current

Cashier, Accounts Receivable/ Payable Clerk

Ford of Upland
01.2019 - 01.2023

Voucher Expert, Voucher specialist, Assistant Manager

Mothers Nutritional Center
01.2013 - 01.2019

High School Diploma -

Henry J Kaiser High School
Isabel Perez