Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
Languages
Timeline
Generic

Isabel Perez

Bay Area

Summary

I am a student at San Jose State University, majoring in Business with a concentration in Human Resources. I am graduating in May 2024. Putting myself through college, through a variety of part-time and full-time jobs – for example, 3 years in a Human Resources Assistant role – I have accumulated 8+ years of professional experience.

Overview

9
9
years of professional experience

Work History

Human Resources Assistant

Vista Manor Nursing Center
04.2021 - Current
  • In my current role at Vista Manor, I have had the opportunity to support various departments and collaborate with over 100 employees, including those from Union, TheraGen, and Registry, contributing to the ongoing success of the facility
  • Recognized as a Finalist for the 2023 Employee of the Year Award
  • Assisted HR department with tasks such as scheduling interviews, processing new hires, and maintaining employee records
  • Oversaw all aspects of accounts payable processes, ensuring adherence to company policies and legal requirements
  • Assisted in staffing audits to maintain compliance and optimize operational efficiency
  • Managed employee services including benefits enrollment and resolution of employee inquiries
  • Conducted informative presentations at staff meetings to promote continuous learning and improvement among staff
  • Established productive vendor relationships, resolving discrepancies, and negotiating contracts
  • Provided training and direction to receptionists, ensuring efficient office operations
  • Orchestrated employee recognition events and company holiday parties to foster a positive work culture.

Front Desk Receptionist

Vista Manor Nursing Center
09.2020 - 04.2021
  • Being the first employee that families spoke with upon entering our 99-bed facility, I warmly welcomed and guided them through their new journey with competence, care, and attention
  • Maintained clear and effective communication with visitors while ensuring stringent infection prevention procedures
  • Skillfully addressed and directed customer inquiries via phone and email, maintaining a high level of professionalism and efficiency
  • Expertly managed the reception area, promptly receiving and disseminating critical information (e.g
  • Updated CDC requirements) to staff and visitors.

Cleaning Technician

ElimiDirt
06.2016 - 12.2018
  • Delivered outstanding customer support and service, leveraging exceptional interpersonal skills to ensure client satisfaction
  • Exhibited adept collaboration within team settings, communicating effectively and cultivating positive relationships for seamless operations.

Shift Supervisor

KFC and A&W Restaurant
11.2015 - 10.2017
  • I was initially hired as a cashier and was later invited by my manager to attend leadership classes, leading to my promotion to shift supervisor
  • Developed a versatile skill set in customer service, training, and leadership for operational excellence
  • Cultivated a variety of supervisory skills, problem-solving abilities, and interpersonal skills
  • Demonstrated proficiency in exceptional customer support, emphasizing time management
  • Excelled as a collaborative team player, fostering effective communication and teamwork
  • Leveraged expertise in sales, management, and inventory for optimized operations
  • Prioritized customer satisfaction with exceptional proficiency in money management
  • Demonstrated extensive expertise in training, performance management, and adherence to safety protocols
  • Proficient in training, performance management, and safety protocols
  • Responsible for hiring, training, and managing a team of 6-7 employees
  • Managed food safety, opening and closing procedures, cash register reconciliation, and bank deposit preparation.

Education

Bachelor's Degree in Business Administration with a Concentration in Human Resources -

San Jose State University
05.2024

Associate's Degree in Business Administration -

San Jose City College
01.2022

Associate's Degree in Psychology -

San Jose City College
01.2022

Associate's Degree in Social Science -

San Jose City College
01.2022

Skills

  • Administrative Skills
  • Payroll Processing
  • Maintaining files
  • Team Player
  • Human Resources Support
  • Applicant interviewing

Leadership Experience

  • Society for Human Resource Management (SHRM) at San Jose State University, Co-Chapter President, 12/2023, Present, Spearheaded strategic planning initiatives, Prioritized member retention, Spearheaded the development of innovative career programs to support fellow students
  • Empowered Latina Leadership Activist (ELLA) Program, 02/2024, Present, Selected to participate in this Silicon Valley program, Empowered as a Latina leader, Fostered collaboration skills and personal growth

Languages

Spanish
Native or Bilingual

Timeline

Human Resources Assistant

Vista Manor Nursing Center
04.2021 - Current

Front Desk Receptionist

Vista Manor Nursing Center
09.2020 - 04.2021

Cleaning Technician

ElimiDirt
06.2016 - 12.2018

Shift Supervisor

KFC and A&W Restaurant
11.2015 - 10.2017

Bachelor's Degree in Business Administration with a Concentration in Human Resources -

San Jose State University

Associate's Degree in Business Administration -

San Jose City College

Associate's Degree in Psychology -

San Jose City College

Associate's Degree in Social Science -

San Jose City College

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