ISABEL RAMOS
Watertown
Summary
Responsible, enthusiastic, and reliable Marketing graduate with experience in sales, customer service, and market research. Works efficiently under pressure, with strong communication and organizational skills. Creative, proactive, and adaptable, with the ability to build relationships and provide excellent customer service in multicultural environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
TabLess Inc.
Boston, MA
01.2022 - 10.2024
- Researched partnership channels and markets, focusing on Hispanic communities to expand outreach.
- Conducted product demos for prospective customers and provided tailored recommendations post-meeting.
- Managed company's social media by creating daily posts and engaging with customers to enhance brand presence.
Au Pair
Au Pair in America
Princeton, MA
01.2020 - 01.2022
- Promoted the emotional, social, and intellectual growth of the children through daily activities and care.
- Built strong relationships with families through communication, organization, and reliability.
- Developed leadership, responsibility, adaptability, and problem-solving skills while living in a multicultural environment.
Real Estate Intern
Estrategia Propiedad Raíz
Medellín, Colombia
02.2019 - 07.2019
- Managed company website and responded to inquiries from prospective clients, enhancing user experience.
- Analyzed market trends and collected data on potential buyers to inform sales strategies.
- Identified and resolved issues impacting sales management and business direction, contributing to strategic decision-making.
Sales Representative
Hermeco & Dumesa S.A.
Medellín, Colombia
12.2017 - 01.2019
- Delivered exceptional customer service, guiding customers to products that fulfilled their needs.
- Processed cash and credit transactions, managing exchanges and returns with precision.
- Organized inventory and supported training of new employees for smoother operations.
Education
Bachelor of Business Administration - Marketing
EAFIT University
Medellín, Colombia12-2022
Skills
- Market Research & Analysis
- Business development
- Microsoft Office Suite, Qualtrics & Google Forms
- Graphic Design Tools
- Sales support
- Social media strategy
- Communication & Problem Solving
- Bilingual: English & Native Spanish
Certification
- SEO Certification, HubSpot Academy (2023)
- Marketing and Social Media, Long Island University (2020)
- Personal Finance and the Role of Business, Long Island University (2020)
- Gerenciar Leadership and Business Congress, EAFIT University (2017)
ADDITIONAL EXPERIENCE
Served as a Marketing Teaching Assistant at EAFIT University, helping plan classes, tracking students' progress, and writing marketing articles for the professor's website. Also represented Business School students by gathering feedback and working with faculty to improve the college experience. Earlier experience at Strategee S.A. included market research, surveys, data analysis, customer service, and call center support.
Timeline
Marketing Coordinator
TabLess Inc.
01.2022 - 10.2024
Au Pair
Au Pair in America
01.2020 - 01.2022
Real Estate Intern
Estrategia Propiedad Raíz
02.2019 - 07.2019
Sales Representative
Hermeco & Dumesa S.A.
12.2017 - 01.2019
Bachelor of Business Administration - Marketing
EAFIT University