Isabel Rennie

Palmer

Summary

Hi I am Isabel Rennie, I am an organized Hostess with distinct commitment to first-rate customer service. I am a friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. I am also successful at answering phones while greeting people in person and consistently upholding professional standards.

Overview

2025

years of professional experience

Work History

Concessions Worker

Golden view Middle School

Cleaned concession area including counters, floors, equipment, and utensils
Maintained a clean working environment by sweeping floors and emptying trash cans regularly
Provided customer service by greeting patrons, answering questions, and resolving complaints
Stocked concession stands with supplies and food items
Operated cash registers to process payments from customers
Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities
Maintained exceptional standards of customer service during high-volume, fast-paced operations
Assisted customers in selecting items, taking orders, and providing recommendations

Host and Waitress

Sunrise Grill

06.2024 - 09.2024

Worked with team to achieve goals
Maintained a positive environment that promoted collaboration between team members
Motivated and empowered team members
Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Accepted payments from guests for dine-in and take-out foods.
Greeted customers, answered questions and recommended specials to increase profits.
Completed closing duties by emptying trash, cleaning dining area and polishing silverware.
Accommodated guests with children and special needs to promote comfortable dining experience.
Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Built positive relationships with other front-of-house and kitchen staff.
Greeted incoming guests to escort to assigned dining area and present menus.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Education

Highschool -

Palmer High Scool

Palmer, AK

01.2025

Skills

Task Prioritization
Organizational Skills
Teamwork and Collaboration
Problem-Solving
Communication
Troubleshooting
Calm Under Pressure
Active Listening
Table assignment coordination
Food handling safety
Time management

Guest relations
Table setting
Cash handling
Basic math
Customer service
Order processing
Handling complaints
Cleanliness
Food service etiquette
Memory retention
Plate carrying techniques

References

Egzona - Boss at Sun Rise Grill

phone number: 907-306-0414

Julie- Coworker at Sun Rise Grill

phone number: 907-738-0990

Jennesis -Wrestling Teammate

phone number: 907-570-8548

Timeline