Isabel Rennie
Palmer
Summary
Hi I am Isabel Rennie, I am an organized Hostess with distinct commitment to first-rate customer service. I am a friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. I am also successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
2025
2025
years of professional experience
Work History
Concessions Worker
Golden view Middle School
Anchorage, USA
- Cleaned concession area including counters, floors, equipment, and utensils
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly
- Provided customer service by greeting patrons, answering questions, and resolving complaints
- Stocked concession stands with supplies and food items
- Operated cash registers to process payments from customers
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities
- Maintained exceptional standards of customer service during high-volume, fast-paced operations
- Assisted customers in selecting items, taking orders, and providing recommendations
Host and Waitress
Sunrise Grill
Palmer, USA
06.2024 - 09.2024
- Worked with team to achieve goals
- Maintained a positive environment that promoted collaboration between team members
- Motivated and empowered team members
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Accepted payments from guests for dine-in and take-out foods.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed closing duties by emptying trash, cleaning dining area and polishing silverware.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Built positive relationships with other front-of-house and kitchen staff.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
Highschool -
Palmer High Scool
Palmer, AK01.2025
Skills
- Task Prioritization
- Organizational Skills
- Teamwork and Collaboration
- Problem-Solving
- Communication
- Troubleshooting
- Calm Under Pressure
- Active Listening
- Table assignment coordination
- Food handling safety
- Time management
- Guest relations
- Table setting
- Cash handling
- Basic math
- Customer service
- Order processing
- Handling complaints
- Cleanliness
- Food service etiquette
- Memory retention
- Plate carrying techniques
References
Egzona - Boss at Sun Rise Grill
phone number: 907-306-0414
Julie- Coworker at Sun Rise Grill
phone number: 907-738-0990
Jennesis -Wrestling Teammate
phone number: 907-570-8548
Timeline
Host and Waitress
Sunrise Grill
06.2024 - 09.2024
Highschool -
Palmer High Scool
Concessions Worker
Golden view Middle School