Isabel Rivas
Plainview,TX
Summary
Accomplished Police Officer with a robust background in law enforcement, notably with Dumas Police Department. Expert in emergency planning and de-escalation techniques, demonstrating unparalleled integrity and empathy. Achieved significant reductions in community disturbances by fostering trust and executing strategic patrol procedures. Skilled in traffic control and emergency vehicle operation, ensuring public safety and compliance.
Overview
8
8
years of professional experience
Work History
Police Officer
Dumas Police Department
Dumas, TX
08.2023 - Current
- Wrote detailed arrest and accident reports.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Maintained order during civil disturbances or protests.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Responded to emergency calls for service and provided assistance as needed.
Teller
Mr. Payroll
Plainview, Texas
03.2021 - 08.2023
- Explained account information to customers in detail as needed.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Prepared official checks for customer and internal bank needs.
- Balanced cash drawers on a daily basis.
- Maintained confidentiality of all customer records and information according to company policies.
- Processed wire transfers for customers both domestically and internationally.
- Delivered exceptional service to customers in person or over telephone.
- Verified customers' identification to ensure compliance with laws and regulations.
Checker
Amigos United
Plainview, Texas
03.2019 - 04.2021
- Issued change, refunds and tickets for returned merchandise according to store policies.
- Checked prices and product codes of goods against invoices, receipts or other documents to verify accuracy.
- Maintained a neat, organized checkout area by cleaning shelves, counters, bags and equipment throughout shift.
- Provided hands-on training and coaching for junior staff on office policies and regulations.
- Responded to customers' questions regarding store policies and services.
- Scanned items to ensure correct pricing and identification of products.
Cashier
McDonald's
Plainview, Texas
09.2018 - 03.2019
- Operated cash register to process customer payments accurately and efficiently.
- Recorded customer orders and communicated clearly to confirm each order.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Processed payments on cash register and counted back bills and change to patrons.
- Greeted customers to take food orders and provide information about menus.
Cashier
Little Caesars Pizza
Plainview, Texas
03.2017 - 04.2017
- Greeted customers promptly and responded to questions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Collected payments and provided accurate change.
- Took orders, prepared foods and processed payments in full-service establishment.
- Counted and balanced cashier drawers.
Education
Basic Peace Officer License - Law Enforcement Academy
South Plains College
Levelland, TX08-2023
High School Diploma -
Plainview High School
Plainview, TX06-2020
Skills
- Traffic direction
- Weapons safety
- Emergency planning
- Surveillance expert
- Emergency vehicle operation
- Integrity and honesty
- Traffic control
- Self-defense techniques
- Domestic violence prevention
- Physical fitness
- Patience and empathy
- De-escalation techniques
- Patrol procedures
Languages
Spanish
Professional
English
Professional
Timeline
Police Officer
Dumas Police Department
08.2023 - Current
Teller
Mr. Payroll
03.2021 - 08.2023
Checker
Amigos United
03.2019 - 04.2021
Cashier
McDonald's
09.2018 - 03.2019
Cashier
Little Caesars Pizza
03.2017 - 04.2017
Basic Peace Officer License - Law Enforcement Academy
South Plains College
High School Diploma -
Plainview High School