Isabel Rockwood
Gaithersburg,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Bookkeeper
Victor Litz Music Center
06.2023 - Current
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Oversaw appointment scheduling with over 200 students and itinerary coordination for both clients and music instructors.
- Reported data and updated financial records for over 20 instructors.
Barista Shift Supervisor
Starbucks
06.2022 - 11.2023
- Monitored food inventory and supplies to prevent waste.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
Barista
Starbucks
12.2014 - 06.2022
- Followed exact recipes for mixing and preparing beverage and food items.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
Associate of Arts - Communications
Montgomery College
Rockville, MD12.2024
Skills
- Cash Management
- Data Entry
- Excellent Communication
- Expense Reports
- General Ledger Entries
- Team Collaboration
Timeline
Bookkeeper
Victor Litz Music Center
06.2023 - Current
Barista Shift Supervisor
Starbucks
06.2022 - 11.2023
Barista
Starbucks
12.2014 - 06.2022
Associate of Arts - Communications
Montgomery College
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