Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Isabel Rodriguez

Trinity,FL

Summary

Hardworking employee with customer service, multitasking, and time management

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Server

Mandolas Family Restaurants
Odessa, FL
01.2024 - 07.2024
  • Provided exceptional service to high volume of daily customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Provided excellent customer service to ensure satisfaction.
  • Provided assistance with catering orders when needed.
  • Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.

Shift Leader

Capriottis Sandwich Shop
Odessa, FL
08.2023 - 12.2023
  • Performed kitchen and cooking duties efficiently
  • Proactively sought additional responsibilities upon completion of assigned tasks
  • Successfully multitasking while remaining professional and courteous in fast-paced environments.
  • Ordered ingredients as needed to ensure adequate inventory levels.
  • Kept customer and food preparation areas clean and well-organized.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Delegated tasks to employees and monitored activities and task completion.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Team member

Grain and Berry
Land O' Lakes, FL
03.2023 - 08.2023
  • Effectively communicate with team members to ensure positive interactions and deliver quick, accurate service
  • Maintained high standards of cleanliness and organization in store at night with efficiency.
  • Executed the preparation of attractive cold-pressed juices and smoothie bowls with attention to detail.
  • Followed health, safety, and sanitation guidelines with proper handwashing, food storage, and sanitization.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Host

Cantina Viajero
Trinity, FL
08.2022 - 08.2023
  • Monitoring restaurant activity to determine the seating and dining flow.
  • Welcomed guests in a positive and personable manner, managed reservations, and provided accurate wait time to customers
  • Maintained cleanliness standards at host stand, tables, and restroom.
  • Demonstrated strong communication skills and provided excellent customer service
  • Effectively multitasking while maintaining excellent communication skills and confidence
  • Calm under high-pressure situations.
  • Took reservations over phone and in person.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Assisted staff by serving food and beverages or bussing tables.

Shift Leader

Capriottis Sandwich Shop
Odessa, FL
09.2021 - 09.2022
  • Perform all kitchen/cooking duties in a timely manner.
  • Handled currency and credit transactions quickly and accurately.
  • Took the initiative to seek additional responsibilities upon completion of assigned tasks.
  • Successfully multitasking while remaining professional and courteous in fast-paced environments.
  • Organized inventory for efficient restocking of products.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.

Education

Steinbrener highschool
Lutz, FL
05.2023

Skills

  • Grasping new concepts quickly
  • Excellent capacity to retain new things
  • Good communication
  • Listening skills
  • Time management
  • Enthusiastic
  • Friendly
  • Working in a fast-paced environment
  • Safe food-handling
  • Dedicated for excellent customer service
  • Working hard to provide best service
  • Maintaining focus over long periods of time
  • CPR/First Aid Certification
  • ServSafe Certification

Languages

Spanish
Limited

References

References available upon request.

Timeline

Server

Mandolas Family Restaurants
01.2024 - 07.2024

Shift Leader

Capriottis Sandwich Shop
08.2023 - 12.2023

Team member

Grain and Berry
03.2023 - 08.2023

Host

Cantina Viajero
08.2022 - 08.2023

Shift Leader

Capriottis Sandwich Shop
09.2021 - 09.2022

Steinbrener highschool

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Isabel Rodriguez