Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabel Rodriguez

Isabel Rodriguez

Kerens,TX

Summary

Proven leader and diligent worker, adept in maintaining workplace cleanliness and offering exceptional customer service, as demonstrated at Pilgrims Pride JBS. Skilled in heavy lifting and customer assistance, I excel in creating safe and productive environments. Trained teams for efficiency, significantly reducing customer complaints and enhancing satisfaction.

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role. As demonstrated at Loves Travel Stop Center.

Overview

3
3
years of professional experience

Work History

Production Worker

Pilgrims Pride JBS
12.2023 - Current
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.

Cashier Team Lead

Loves Travel Stop
05.2022 - 08.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Trained team members on cash register operation and cash handling.

Education

High School Diploma -

Kerens High School
Kerens, TX
05-2018

Skills

  • Workplace cleanliness
  • Heavy lifting
  • Product inspection
  • Hand tools
  • Label application
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

Spanish
English

Timeline

Production Worker

Pilgrims Pride JBS
12.2023 - Current

Cashier Team Lead

Loves Travel Stop
05.2022 - 08.2023

High School Diploma -

Kerens High School
Isabel Rodriguez