Isabel Rosales
Hartford,Wisconsin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dental Assistant position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Waitress
Matteo's Mexican Restaurant
02.2022 - 07.2023
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Hostess
Casa Tequila
12.2021 - 06.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Accommodated special seating requests for guests to enhance satisfaction.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Restaurant Manager
Polanco Mexican Restaurant
07.2016 - 01.2020
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Motivated staff to perform at peak efficiency and quality
Education
No Degree - Dental Assisting Certificate
Accelerated Academy
4407 Milton Ave #124, Janesville Wi,5354607.2023
No Degree - Radiology Certificate
Accelerated Academy
4407 Milton Ave #124, Janesville Wi 5354607.2023
No Degree - CPR Certificate
Accelerated Academy
4407 Milton Ave #124,Janesville Wi 5354607.2023
Skills
- Impression Taking
- Sterilization Techniques
- Infection Control Proficiency
- Dental Impressions
- Health and Safety Practices
- Taking X-Rays
- Chair Side Assistance
- Taking Medical and Dental Histories
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Waitress
Matteo's Mexican Restaurant
02.2022 - 07.2023
Hostess
Casa Tequila
12.2021 - 06.2022
Restaurant Manager
Polanco Mexican Restaurant
07.2016 - 01.2020
No Degree - Dental Assisting Certificate
Accelerated Academy
No Degree - Radiology Certificate
Accelerated Academy
No Degree - CPR Certificate
Accelerated Academy
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