Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabel Salinas

Mission,TX

Summary

I am really energetic and a great communicator. Working in sales and a school setting has helped me to build confidence and taught me the importance of customer loyalty. I am punctual, dependable, and can be counted on to always finish what I started. I understand customer needs. I consider myself hard-working, reliable, helpful, outgoing, organized, honest and always trying to lend a helping hand to whoever needs it.

Overview

10
10
years of professional experience

Work History

Attendance Clerk

Mission CISD
07.2023 - Current
  • Maintained accurate records of all absences, truancy issues, and disciplinary actions.
  • Aided school administration during emergency drills or actual events by providing accurate attendance information of students and ensuring their safety.
  • Collaborated with guidance counselors to identify students at risk due to poor attendance and develop appropriate interventions.
  • Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
  • Streamlined communication with parents by promptly addressing concerns regarding their child''s attendance.
  • Input daily attendance information into office database.
  • Called parents and guardians to inquire about late or truant students.
  • Maintained confidentiality when dealing with sensitive information pertaining to student records and family situations related to absences or tardiness.
  • Expedited the enrollment process by obtaining accurate contact information for new students'' families during registration periods.
  • Reduced tardiness rates by implementing effective follow-up procedures and communicating expectations to students.
  • Processed and scanned files into electronic databases.
  • Accessed and used computer software applications to update and maintain records.

Activity Clerk

Mission CISD
11.2021 - 07.2022
  • Coordinated calendars, shifts and activity schedules with staff
  • Planned and published calendar of events for facility
  • Maintained records of activities and analyzed feedback from participants
  • Handled budgetary concerns, keeping activities affordable
  • Consulted with staff and other professionals to discuss activities
  • Scheduled and coordinated events and activities
  • Keep track of all monies coming in from all the school activity clubs
  • Deposit money into school bank account once a week
  • Assist in front office when needed by answering phones, checking out students and other duties as assigned.

Cashier/Billing Clerk

City of Mission Water Department
10.2020 - 07.2021
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process
  • Processed invoice payments and recorded information in account database
  • Processed and sent invoices, adjustments and credit memos to customers
  • Monitored past due accounts and pursued collections on outstanding invoices
  • Managed all payments processing, invoicing and collections tasks
  • Leveraged billing systems and tools to prepare and distribute customer invoices based on billing criteria
  • Answered customer questions to maintain high satisfaction levels
  • Collected, posted and managed patient account payments
  • Assessed billing statements for correct diagnostic codes and identified problems with coding
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts
  • Balanced the cash boxes of the cashiers on a daily basis
  • Ran multiple reports and made sure cashiers balanced at the end of the day
  • Ran reports to make sure the water bills went out in time to our customers.

Community Liaison

Mission CISD
01.2014 - 01.2017
  • Handled research and administrative tasks to support community outreach and program initiatives
  • Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness
  • Promoted community events and news through monthly newsletters, which were distributed to local families and community leaders
  • Answered calls and interacted with community members to provide information on advocacy services
  • Oversaw the parent volunteers on campus and provided tools and meeting and tools for them to help them grow
  • Conducted home visits when directed by campus principal
  • Assisted in the front office by answering phone and checking out students and other duties as assigned.

Education

High School Diploma -

PSJA Memorial High School
Alamo, TX
06.2001

Skills

  • Bilingual and self-motivated
  • Cash handling experience
  • Customer service experience
  • Can multitask extremely well
  • Work well under pressure
  • Punctual, dependable, honest
  • And very organized
  • Experience working with money and balancing cash boxes and closing daily reports for deposit
  • Experience entering requisitions and approving Purchase Orders
  • Activity organization
  • Excellent organizational abilities
  • Supervision & leadership
  • Planning & organizing
  • Customer service
  • Good work ethic
  • Microsoft Office
  • Great communicator
  • Courteous and Professional

Timeline

Attendance Clerk

Mission CISD
07.2023 - Current

Activity Clerk

Mission CISD
11.2021 - 07.2022

Cashier/Billing Clerk

City of Mission Water Department
10.2020 - 07.2021

Community Liaison

Mission CISD
01.2014 - 01.2017

High School Diploma -

PSJA Memorial High School

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Isabel Salinas