Isabel Sanchez
New Canaan,CT
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Motivated and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace offering excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Junior Marketing Assistant
Greater Than One
New York
09.2023 - 05.2024
- Created social media posts in line with marketing strategy and engaged with fans
- Liaised with external agencies for graphic design, printing, and advertising needs as required.
- Participated in brainstorming sessions to generate new ideas for campaigns or initiatives
- Leveraged data to assess the effectiveness of digital marketing campaigns
- Helped to develop, curate and promote content
- Assisted with inventory and sales tracking to facilitate smooth accounting
- Worked with the marketing manager to manage design projects and oversee brand guidelines
- Engaged with potential customers, building connections and driving relationships.
Customer Service Associate
Walgreens
New Canaan, CT
05.2023 - 05.2024
- Maintained knowledge of products and services to promote, upsell and cross-sell
- Served as the primary point of contact for customer inquiries and questions
- Enhanced customer satisfaction with fast, knowledgeable service
- Used POS systems to calculate and complete customer orders and transactions
- Answered phones and resolved customer issues and complaints
- Handled exchanges, returns and refunds.
Intern
Greater Than One
New York
05.2023 - 08.2023
- Developed and maintained professional relationships with internal employees and customers
- Supported staff with diagnosing hardware and software issues and troubleshooting activities
- Tested and validated programs to enhance applications and improve performance
- Oversaw Honeycomb Health product line, including coordinating entire look and function for long-term planning
- Supported marketing initiatives by creating content for social media platforms and websites
- Learned and became proficient on internal software systems
- Debugged and resolved website issues in a timely manner
- Conducted regular website maintenance, updates, and backups
- Ensured that all designs adhered to brand guidelines and met company objectives.
Hostess
Farmhouse Hospitality
New York
05.2020 - 08.2022
- Worked with large groups to execute special events to schedule
- Used table management system to serve customers and coordinate guest movements
- Met goals for fast table turnaround and low customer wait times by controlling guest flow
- Maintained seating charts to optimize station rotations
- Communicated with management and service staff to address customer needs
- Coordinated waitstaff to balance workload between restaurant sections
- Offered flexible working hours to cover busy shifts during periods of high demand
- Moved and arranged tables, chairs and settings to accommodate large groups or guests with special needs
- Monitored dining area to track seating availability, service and occupancy
- Cleaned tables and arranged settings to comply with sanitation requirements
- Reset tables quickly to achieve optimum turnaround times
- Anticipated guest needs for personalized and seamless service
- Answered phone calls and provided information on menu items, specials, and operating hours
- Coordinated seating arrangements to accommodate walk-ins and reservations effectively
- Assisted bussers in clearing tables to expedite turnover time between seatings
- Managed reservations using reservation management software
- Greeted guests upon arrival and escorted them to their tables
- Communicated with kitchen staff about wait times for open tables or large parties.
Event Staff
Eastern Connecticut State University Athletic Department
Willimantic, CT
03.2021 - 01.2022
- Executed efficient setup and breakdown of event venues, ensuring all equipment was in place according to event specifications
- Collaborated with team members to create an organized event venue
- Stayed attentive and active during games to ensure consistent play and attended to player and coaching staff needs on and off the field
- Kept playing area clean and free of debris during and after games
- Managed the game scores and clock during the game
- Collaborated with the referees to maintain efficient play resulting in fewer interruptions.
Shift Lead
Walgreens
New Canaan, CT
Current
- Execute cash management duties with POS and shift reports
- Manage inventory levels using company systems and guidelines to reduce loss
- Assess team performance to encourage productivity
- Communicate, train, and promote quality standards to team members
- Respond to all customer concerns or issues promptly and professionally
- Plan and supervise job task assignments, upholding quality standards
- Count drawers and follow proper daily cash handling and make deposits
- Resolve customer complaints to maintain positive relationships.
Education
Bachelor in General Studies, Concentration in Psychology and Professional Studies -
Eastern Connecticut State University
08.2024
High School Diploma -
Weston High School
06.2020
Skills
- Operations Support
- Production Reporting
- Project Support
- Equipment Troubleshooting
- Technical proficiency
- Positive Attitude
- Project management
- Problem-Solving
- Organizational skills
- Staff Supervision
- Inventory Counts
- Attention to detail
- Cash Handling
- POS System Operation
- Effective communication
- Team Collaboration and Leadership
- Adaptability and flexibility
- Sales and upselling
- Self Motivation
- Decision-Making
- Multitasking
- Active Listening
- Reliability
- Website Maintenance
- Customer Service
- Digital Marketing
- Document Management
- Content Creation
- Time Management
References
References available upon request.
Languages
Spanish
Native/ Bilingual
Accomplishments
Intercollegiate Athletics
Division III Women's Field Hockey Team (August 2020-November 2024)
- 2x Rookie of the Week
- 2x Offensive Player of the Week
- 2022 LEC Champion
- Program's second highest active career scorer with 14 goals and 31 points
- Freshman year accumulated 10 goals and 23 points and second on the team in scoring among the conference leaders
High School Varsity Field Hockey
Projects: Honeycomb Health Store Website
Worked on the Honeycomb Health Store and was a major contributor to the making and development of it as well as making products and uploading them to the website consistently. After leaving this May the website was taken over by a new intern who chose to remodel. Upon request preview, and link can become available and shared for two days.
Timeline
Shift Lead
Walgreens
Current
Junior Marketing Assistant
Greater Than One
09.2023 - 05.2024
Customer Service Associate
Walgreens
05.2023 - 05.2024
Intern
Greater Than One
05.2023 - 08.2023
Event Staff
Eastern Connecticut State University Athletic Department
03.2021 - 01.2022
Hostess
Farmhouse Hospitality
05.2020 - 08.2022
Bachelor in General Studies, Concentration in Psychology and Professional Studies -
Eastern Connecticut State University
High School Diploma -
Weston High School
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