Isabel Sandoval

Oversee day-to-day operations laboratories.
Ensure compliance with safety and quality standards.
Develop and implement laboratory policies and procedures.
Equipment Management:

Maintain and manage laboratory equipment and instruments.
Coordinate calibration, maintenance, and repairs of equipment.
Ensure that equipment is properly utilized and meets quality standards.
Inventory Control:

Manage and control laboratory inventory, including reagents, chemicals, and supplies.
Monitor stock levels and reorder supplies as needed.
Keep accurate records of inventory and usage.
Quality Assurance:

Implement and enforce quality control measures.
Conduct regular audits to ensure adherence to quality standards.
Collaborate with relevant stakeholders to address quality issues.
Safety Compliance:

Implement and enforce safety protocols and guidelines.
Conduct safety training for laboratory personnel.
Respond to and address safety concerns or incidents.
Documentation:

Maintain accurate and up-to-date records, including experimental procedures, results, and reports.
Prepare documentation for audits and inspections.
Collaboration:

Collaborate with researchers, scientists, and other laboratory staff.
Facilitate communication and coordination among different companies.
Regulatory Compliance:

Ensure compliance with relevant regulations/standards.
Update on changes in regulations affecting laboratory operations.
Training and Development:

Provide training for laboratory personnel on procedures and protocols.
Foster a culture of continuous learning and improvement.
Problem Solving:

Identify and address operational issues.
Troubleshoot problems related to equipment or processes.
Budget Management:

Assist in the development and management of the operations budget.
Optimize resource utilization to control costs.
Project Coordination:

Coordinate, support research/construction projects within Bonneville Labs.
Ensure timelines and deliverables are met.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.

• Resolved problems, improved operations and provided exceptional service.
• Provided professional services and support in a dynamic work environment.
• Managed external vendor relationships for outsourced training services, ensuring high-quality content delivery at competitive prices.
• Provided exceptional customer service, addressing concerns promptly and proactively identifying potential issues.
• Provided exceptional customer service, resolving issues quickly while maintaining a professional demeanor throughout interactions.
• Championed excellent customer service, leading by example and providing support to staff members as they engaged with patrons during busy opening periods.
• Provided friendly service while adhering to strict company policies on data privacy and security.
• Trained new team members on best practices for providing outstanding service within tourist information offices.
• Strengthened relationships with key clients by providing exceptional customer service and support.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Improved safety procedures to create safe working conditions for workers.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
• Managed ATM servicing tasks such as replenishing funds, troubleshooting issues, and coordinating maintenance support when needed.
• Monitored counterfeit bill detection efforts, ensuring adherence to established security protocols in each transaction.
• Reduced cash discrepancies through meticulous record-keeping and thorough reconciliation of daily transactions.
• Exhibited strong attention to detail while balancing multiple tasks simultaneously within a fast-paced work environment successfully.
• Safeguarded company assets, securing cash storage areas and adhering to loss prevention policies consistently.
• Supported store operations by providing accurate monetary change for cash registers at the beginning of each shift.
• Established productive working relationships with coworkers, fostering a positive atmosphere conducive to effective teamwork.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed data entry and filing to keep records updated for easy retrieval.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Completed all tasks in compliance with company policies and procedures.
• Confirmed important personal and payment information for compliance with security and payment card industry standards.
• Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.