Isabel Santos
Santa Paula,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
Fruit Growers Supply
10.2020 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products, located merchandise from warehouse using order picker forklift.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Truck Dispatcher
Limoneira
10.2019 - 06.2020
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Coordinated closely with other departments to facilitate smooth delivery operations.
Assistant Manager
Autozone
09.2018 - 05.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Store Manager
Domino's Pizza
11.2017 - 09.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities for school lunch orders.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Renaissance High School
Santa Paula, CA02.2018
Skills
- Verbal Communication
- Money Handling
- Time Management
- Multitasking Strengths
- Guest Relations
- Excellent People Skills
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Fruit Growers Supply
10.2020 - 05.2023
Truck Dispatcher
Limoneira
10.2019 - 06.2020
Assistant Manager
Autozone
09.2018 - 05.2019
Assistant Store Manager
Domino's Pizza
11.2017 - 09.2018
High School Diploma -
Renaissance High School
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