Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabel Smeins

Luverne,MN

Summary

Proven team player with a strong background in hospitality and healthcare, demonstrated at Sanford USD Medical Center. Skilled in contamination prevention and multitasking, I excel in creating safe, efficient environments. My proactive approach has significantly contributed to team productivity and patient care, showcasing my ability to solve complex problems with professionalism and an outgoing personality.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cook/Server/Shift Leader

JJ's Drive In
03.2018 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Patient Transporter/MRI PFA

Sanford USD Medical Center
09.2023 - 04.2024
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
  • Maintained confidentiality of patient data and condition to safeguard health information.

Bartender/Server

Great Shots
04.2023 - 07.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Checked guests' identification before serving alcoholic beverages.

Server/Bartender

Luverne Country Club
08.2021 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Checked guests' identification before serving alcoholic beverages.

Education

Associate of Arts - Liberal Arts And General Studies

Minnesota West Community And Technical College
Worthington, MN
05.2023

Skills

  • Hospitality and service industry background
  • Contamination prevention
  • Healthcare system understanding
  • Professionalism and Ethics
  • Basic Life Support Certification
  • Medical terminology knowledge
  • Strong multitasking
  • Highly reliable
  • Team player attitude
  • Patience and Tolerance
  • Outgoing Personality
  • Complex Problem-Solving

Certification

  • First Aid/CPR certified

Timeline

Patient Transporter/MRI PFA

Sanford USD Medical Center
09.2023 - 04.2024

Bartender/Server

Great Shots
04.2023 - 07.2023

Server/Bartender

Luverne Country Club
08.2021 - 08.2022

Cook/Server/Shift Leader

JJ's Drive In
03.2018 - Current

Associate of Arts - Liberal Arts And General Studies

Minnesota West Community And Technical College

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Isabel Smeins