Isabel Sussman
Long Beach
Summary
Skillfully works with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving customer issues to maximize satisfaction and meet targeted service level. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Coldwell Banker American Homes
2024.04 - Current
- Developed and maintained relationships with clients through networking, postcards, and cold calling
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients
- Negotiated, facilitated, and managed real estate transactions
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Purchasing Manager and Marketing
PetCareRx
2022.01 - 2023.05
- Sourced vendors, built relationships, and negotiated prices
- Purchased new products and oversaw inventory stocking and availability
- Managed supplier relationships to ensure timely delivery of products and services
- Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies
- Created my own products to sell on the online store
- Reviewed and approved purchase orders and invoices for accuracy and completeness
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Account Manager
Infinity Mountings
2021.02 - 2022.01
- Address problems with accounting, billing and service delivery to maintain and enhance client satisfaction
- Build and strengthen long-lasting client relationships based on accurate price quotes and customer-centric terms
- Ask open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase
- Handle numerous diamond and metal orders specified by client
- Liaised between account holders and various departments
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs
- Cultivated warm relationships with regular customers.
Hostess/Waitress/Cashier/Bartender
Anthony's Coal Fired Pizza
2020.02 - 2021.01
- Worked with POS system to place orders, manage bills and handle complimentary items
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu.
Education
Associate's degree - Marketing
SUNY Delhi
New York, NY01.2017
Skills
- Microsoft Office
- Verbal and Written Communication
- Customer Service
- Google Docs
- Developing Partnerships
- Cash Register Operations
- Menu Memorization and Presentation
- High-Volume Dining
- Speak Moderate Spanish
- Efficient Data Entry
- Strong organizational skills
- Highly Professional
Certification
Teaching Assistant
Timeline
Real Estate Agent
Coldwell Banker American Homes
2024.04 - Current
Purchasing Manager and Marketing
PetCareRx
2022.01 - 2023.05
Account Manager
Infinity Mountings
2021.02 - 2022.01
Hostess/Waitress/Cashier/Bartender
Anthony's Coal Fired Pizza
2020.02 - 2021.01
Associate's degree - Marketing
SUNY Delhi
Teaching Assistant
Similar Profiles
Eugene McLaughlinEugene McLaughlin
Licensed Realtor at Coldwell Banker American HomesLicensed Realtor at Coldwell Banker American Homes
Isabel SussmanIsabel Sussman
Real Estate Agent at Coldwell Banker American HomesReal Estate Agent at Coldwell Banker American Homes
Cameron FranceschinaCameron Franceschina
Licensed Real Estate Salesperson at Coldwell Banker American HomesLicensed Real Estate Salesperson at Coldwell Banker American Homes