Isabel Urias
Tracy,CA
Summary
Dynamic and dedicated professional with a strong background in customer service at Freeman Family Dental. Proven ability to enhance customer relations through effective communication and problem-solving. Skilled in cash register operations and inventory control, consistently maintaining high standards of cleanliness and efficiency. Committed to delivering exceptional service and fostering a positive shopping experience.
Overview
12
12
years of professional experience
Work History
Cashier
Jenny’s Smokey Fire Pit
Oakland, CA
01.2015 - 02.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Supported inventory management by restocking merchandise and organizing displays.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Dental Assistant
Freeman Family Dental
Fairfax, CA
06.2013 - 01.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Supported inventory management by restocking merchandise and organizing displays.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Dental Assistingw -
Bryan College
San Francisco, CA06.2004
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Complex Problem-solving
- Merchandise restocking
- POS system operations
- Attention to detail
- Inventory control
Timeline
Cashier
Jenny’s Smokey Fire Pit
01.2015 - 02.2025
Dental Assistant
Freeman Family Dental
06.2013 - 01.2015
Dental Assistingw -
Bryan College