Isabel Valencia
Sacramento,California
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Resident Advisor
Housing and Residential Education San Diego State University
08.2025 - Current
- Facilitated community building events to enhance resident engagement and foster a positive living environment.
- Provided peer support and conflict resolution to assist residents in navigating challenges.
- Enforced housing policies and procedures to ensure safety and compliance within residence halls.
- Assisted in the development of educational workshops aimed at promoting personal growth and academic success.
- Collaborated with fellow Resident Advisors to plan and facilitate engaging community-wide programs and events.
Merchandise Associate
HomeGoods, TJX Companies
08.2023 - 08.2024
- Delivered excellent customer service by assisting customers at checkout and on the sales floor, ensuring a positive shopping experience.
- Promoted and educated customers on TJX credit card benefits to drive store loyalty and sales performance.
- Maintained merchandising standards by following company procedures and ensuring proper product presentation.
- Proactively supported store recovery efforts to maintain a clean, organized, and customer-friendly environment.
- Provided cross-functional support across multiple departments, including cashiering, backroom operations, merchandise processing, and recovery.
- Collaborated effectively with team members to enhance overall store operations and customer satisfaction.
Education
Bachelor of Science - Mechanical Engineering
San Diego State University
San Diego 01-2028
Skills
- Problem SolvingCollaborative Community Building Perseverant Communication Time Management
Languages
Spanish Intermediate
Timeline
Resident Advisor
Housing and Residential Education San Diego State University
08.2025 - Current
Merchandise Associate
HomeGoods, TJX Companies
08.2023 - 08.2024
Bachelor of Science - Mechanical Engineering
San Diego State University