Summary
Skills
Languages
Certification
Work History
Generic

Sarahi Lugo

Program Lead
Ridgecrest,California

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Skills

  • Operations Monitoring
  • Performance Improvement
  • Industry Expertise
  • Regulatory Compliance
  • First aid and CPR certified

Languages

Spanish
Professional

Certification

  • First Aid/CPR Certified

Work History

Program Leader

Navy Youth and Child Programs
Ridgecrest, CA
02.2020 - Current
  • Implemented well-received activities and events.
  • Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Behavioral specialist

California Psychcare, Inc
Ridgecrest, CA
04.2018 - 06.2020
  • Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions.
  • Provided individualized care and treatment consistent with age and developmental needs of each patient.
  • Conducted and interacted with clients in both individual and group counseling settings.

Direct Care

Navy Child And Youth Programs
Ridgecrest , Ca
06.2019 - 02.2020
  • Instructed all team members in industry best practices and direct care standards.
  • Monitored direct care activities for optimal patient protections and infection control standards.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.

Waitress

Victoria’s Resturant
Ridgecrest , CA
2010 - 2014
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Increased sales significantly by upselling higher-end products to customers.
Sarahi LugoProgram Lead