Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isabel Whaley

Irving,TX

Summary

Dynamic and results-driven professional with extensive experience at Wendy's, excelling in team leadership and employee training. Proven track record in enhancing sales performance and employee retention through effective communication and strategic planning. Skilled in inventory control and fostering strong client relationships to drive profitability and operational success.

Overview

24
24
years of professional experience
1
1
Certification

Work History

District Leader

WKS
07.2019 - Current
  • Ensured compliance with state regulations, maintaining accurate records, reporting, and documentation as required.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Leveraged appropriate pricing strategies and informed company departments on ways to adhere to strategies.
  • Distributed detailed budgets for sales team and offered advice meeting guideline
  • Collaborated with other district leaders to share best practices, improving company-wide sales performance.
  • Streamlined communication among team members for improved collaboration and increased sales performance.
  • Identified growth opportunities within the district to expand market share and increase profitability.

Training Store Manager

Wendys International
11.2002 - 07.2019
  • Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
  • Improved employee retention by implementing comprehensive training programs and robust performance management systems.
  • Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
  • Promoted from Store Manager to Training Store Manager due to demonstrated leadership skills, dedication to continuous improvement, and outstanding job performance.

General Manager

Wendys International
01.2002 - 11.2002
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

High School Diploma -

Seminole High
Seminole, TX

Skills

  • Multiunit leadership
  • Staff Training and development
  • Succession Planning
  • P&L Ownership
  • Brand standards enforcement
  • Community engagement
  • KPI Analysis & Reporting
  • Customer Experience Optimization

Certification

  • Serv Safe Proctor

Languages

English
Spanish

Timeline

District Leader

WKS
07.2019 - Current

Training Store Manager

Wendys International
11.2002 - 07.2019

General Manager

Wendys International
01.2002 - 11.2002

High School Diploma -

Seminole High

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