Isabel Wong-Fermin
Analog
Hackensack
1
Certification
7
years of professional experience
Hospitality professional with 5+ years of experience across fine dining and upscale environments, with a background in serving, bartending, and hosting. Known for polished guest service, attention to detail, working in fast-paced settings while creating a welcoming, memorable experience. Strong team player with cross training in multiple food and beverage positions.
Work History
3 Months
- Attentive to making guest feel welcomed and keeping room surroundings polished
- Handling customer concerns over the phone and properly reserving.
- Seating tables in a fair and constructive fashion during slow and peak timings
Bartender
2 Years 3 Months- Bartending private parties and crafting specialty drinks to customers likings
- Knowledge of basic cocktails and making multiple drinks in an orderly sequence
- Thorough understanding of barbacking and fully prepping a bar, juice making and fruit slicing, products carried, when to refill.
2 Years 5 Months
- Proactive with moving amongst a room, providing guest connection and team collaboration
- Detail oriented with large party’s, multiple steps of servicing knowledge.
- Experiences working hands on with more exclusive clientele.
9 Months
- Delivering excellence service, with in depth menu understanding
- Able to expedite in order organization and help conduct service timings
- Understanding the conduction of larger parties and other event services.
3 Years 8 Months
- Time management within table orders, proper table set, understanding of Wine service.
- Menu and product knowledge, suggestive selling, problem solving conflicts.
- Team collaboration and multitasking in high volume environments
Education
High School Diploma
Certification
RAMP Certified
Timeline
Analog
05.2026 - 08.2026Read More
Bartender
Moxy
01.2024 - 04.2026Read More
Kome
07.2023 - 04.2024Read More
Hamilton Farms
05.2023 - 10.2025Read More
Bistecca Il Mulino
11.2019 - 07.2023Read More
Pleasant Valley
High School Diploma
Read More