ISABEL ZAVALA
West Valley City,Utah
Summary
Conscientious Healthcare professional offering over 5 years of experience in fast-paced medical settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
9
9
years of professional experience
Work History
PHELBOTOMIST/MEDICAL ASSISTANT
GRANGER MEDICAL
SALT LAKE CITY
08.2018 - Current
- Provide effective and efficient lab drawers and sample collections, while providing a safe environment for patients to feel comfortable during a draw
- Obtain patients medical history, medication information, symptoms, and allergies
- Prepare patients for IVs, electrocardiograms, suture removals and dressing changes
- Perform clerical duties, such as word processing, data entry, answering phones, and filing prescriptions.
WOUND CARE TECH
INTERMOUNTAIN HEALTH
SALT LAKE CITY
09.2023 - 04.2024
- Provide effective and efficient dress downs, sample collections, while providing a safe environment for patients to feel comfortable during a draw
- Obtain patients medical history, medication information, symptoms, and allergies
- Perform clerical duties, such as word processing, data entry, answering phones, and filing prescriptions.
TEAM MEMBER
MOD PIZZA
SUGARHOUSE
05.2017 - 08.2018
- Developed customer service relationships and helped resolve conflicts with customers or team members.
TEAM MEMBER
IN-N-OUT BURGER
WEST JORDAN
09.2016 - 05.2018
- Managed customers finances while working with team members to provide a safe and healthy environment for customers to eat a meal
- Resolve customer conflicts in a timely manner.
SALES ASSOCIATE
FANZZ
WEST VALLEY CITY
09.2015 - 09.2016
- Identified needs, wants, problems, and expectations of current and prospective clients to increase sales and provide appropriate customer service
- Managed shipment of supplies throughout store and organized supplies that would be displayed while monitoring movement of products on floor.
Education
BACHELOR OF SCIENCE - NURSING
University of Utah
BACHELOR OF HUMANITIES - WORLD LANGUAGES AND CULTURES
University of Utah
05.2024
EMERGENCY MEDICAL TECHNICIAN/ CERTIFIED NURSING ASSISTANT -
GRANITE TECHNICAL INSTITUTE
05.2017
DIPLOMA -
Granger High School
05.2017
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Direct Patient Care
- Patient-focused care
- Data Entry
- Reliable team player
- Procedure Assistance
- Electronic Health Records
- Compassionate
- CPR
- Immunization Administration
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Insurance Verification
- Maintaining confidentiality
- Compassionate caregiver
- Patient Care Coordination
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Medical office administration
- Complex Problem-Solving
- Fluent in Languages
- Trustworthy companion
- Adaptable
- Patient Relations
- Patient Management
- Inventory and supply management
- Prioritizing stat orders
- Inventory Management
- Medical billing and coding
- Medical Office Management
- Emergency Response Preparedness
- Type coding
- Phlebotomy
- Time management
- Work well with other/ alone
Volunteer Experience
- ADOPT A FAMILY, CURRENT, This was a community event where I adopted a family in need for Christmas. I had a food drive and raised money to buy gifts for the family in need.
- LATINOS IN ACTION, 05/01/20, A community service class where I tutored for local elementary schools. I helped clean up our high school after football games and dances. I planned a major university event to help educate the upcoming Latinos in action students on college preparations.
- BENNION CENTER, May 2024, Utah read program Dual Language Tutor, tailored tutoring sessions in Spanish to enhance students' language proficiency and academic performance in English. Developed engaging lesson plans aligned with classroom curriculum, fostering language immersion experiences and tracking student progress. Received commendation for effectively supporting students' language development and academic success.
Languages
Spanish
Timeline
WOUND CARE TECH
INTERMOUNTAIN HEALTH
09.2023 - 04.2024
PHELBOTOMIST/MEDICAL ASSISTANT
GRANGER MEDICAL
08.2018 - Current
TEAM MEMBER
MOD PIZZA
05.2017 - 08.2018
TEAM MEMBER
IN-N-OUT BURGER
09.2016 - 05.2018
SALES ASSOCIATE
FANZZ
09.2015 - 09.2016
DIPLOMA -
Granger High School
BACHELOR OF SCIENCE - NURSING
University of Utah
BACHELOR OF HUMANITIES - WORLD LANGUAGES AND CULTURES
University of Utah
EMERGENCY MEDICAL TECHNICIAN/ CERTIFIED NURSING ASSISTANT -
GRANITE TECHNICAL INSTITUTE