Resourceful marketing and customer service professional with diverse experience across retail, hospitality, and corporate environments. Skilled in digital marketing support, client relations, and operational coordination.
Overview
6
6
years of professional experience
Work History
Marketing Intern
CECO Environmental Corporation
05.2025 - Current
Supported marketing initiatives by aligning sustainability messaging and brand consistency across platforms.
Developed LinkedIn content to enhance brand presence and industry positioning.
Edited and optimized landing pages in Act-On to support lead generation and user experience.
Conducted QA reviews of new website designs, reporting errors and collaborating with developers on resolutions.
Front Desk Coordinator
Dino Palmieri Beauty Salon
Westlake, USA
10.2023 - 01.2025
Managed scheduling, appointment bookings, and client communications via phone, email, and in-person interactions.
Handled payments, client check-ins, and issues with professionalism
Maintained daily cash reports and client records using Excel and salon management software.
Assisted with marketing efforts, email campaigns and social media
Retail Sales Associate
buybuy BABY
Westlake, USA
01.2022 - 06.2023
Delivered customer service by identifying shopper needs and recommending tailored solutions.
Met and exceeded sales targets through upselling, and product promotions.
Contributed to marketing campaigns by promoting in-store events and seasonal promotions.
Shift Team Lead
Fresh Planet
Avon, USA
01.2020 - 01.2022
Oversaw daily operations in a fast-paced environment, ensuring efficiency and adherence to standards.
Trained and mentored team members, fostering accountability and customer-first service.
Delegated tasks, monitored performance, and resolved issues in real time.
Managed cash handling, reconciled registers, and maintained financial accuracy at shift close.