Isabela B. Peraz
Bonham
Summary
- Dynamic Shift Manager with proven leadership at Braums, adept at optimizing inventory and enhancing team performance. Skilled in communication and problem-solving, also effectively coordinated service delivery and addressed challenges proactively, ensuring customer satisfaction and operational efficiency. Committed to fostering a collaborative work environment while achieving organizational goals.
- Dedicated Esthetician student skilled in advanced facial techniques, waxing, and lashes. Seeking a role in a salon or spa to build expertise and deliver high-quality services with a focus on hygiene and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Braums Shift Manager
12.2024 - Current
- Keep inventory within optimal levels and organized for easily accessibility
- Organize schedules and delegated assignments based on employee knowledge and strengths
- Communicate openly with employees and fellow managers, addressing issues head-on to prevent escalation
- Coordinate fast, accurate service delivery as head of the shift
Student Esthetician
Flavous Beauty Academy
10.2024 - 06.2025
- Create personalized skin care treatments for clients
- Analyze clients' skin conditions to make appropriate treatments and recommendations
- Provide massages and waxing services to clients
- Make client appointments via phone, e-mail, and in person
- Managed beauty school supply inventory
- Completed administrative tasks, such as consultations and inventory checks
- Provided exceptional customer service
Overnight Stocker /MODS Team
Walmart
02.2022 - 12.2024
- Stocked Shelves
- Slotted inventory
- Remodeled store
Shift lead
Dunkin Donuts
08.2021 - 02.2022
- Barista
- Cook
- Lead shift
- Took care of our daily logs
Shift Manager
Popeyes Restaurant
10.2020 - 06.2021
- Managed any shift I worked
- Handled drawer cash outs
- Opened/closed restaurant
- Supervised team
- Responsible for customer relations
- Keep the restaurant clean
Assistant Manager
Dunkin Donuts/Baskin Robbins
04.2017 - 08.2020
- Started off as a crew member, then promoted to assistant manager
- Lead the shift
- Managed daily reports of transactions
- Made work schedules
- In charge of SMGs
- Took care of any customer problems
- Recruited and interviewed potential candidates
- Enforced company policies and procedures
Housekeeping
A&B Sisters cleaning service
08.2016 - 02.2017
- Cleaned up to 5 houses a day
- Special deep cleaning
- Made sure customers' expectations were met
Education
Esthetics
Flavous Beauty Academy
McKinney, TX06-2025
Basics -
Mchenry County College
Woodstock, Illinois03-2024
Diploma -
Woodstock North High School
Woodstock, Illinois05.2020
Skills
- Communication
- Problem solving
- Creativity
- Adaptability
- Organization
- Management
- Leadership
- Time management
- Facials
- Moisturizing treatments
- Chemical peels
- Waxing
- Skin rejuvenation
- Massage therapy
Timeline
Braums Shift Manager
12.2024 - Current
Student Esthetician
Flavous Beauty Academy
10.2024 - 06.2025
Overnight Stocker /MODS Team
Walmart
02.2022 - 12.2024
Shift lead
Dunkin Donuts
08.2021 - 02.2022
Shift Manager
Popeyes Restaurant
10.2020 - 06.2021
Assistant Manager
Dunkin Donuts/Baskin Robbins
04.2017 - 08.2020
Housekeeping
A&B Sisters cleaning service
08.2016 - 02.2017
Esthetics
Flavous Beauty Academy
Basics -
Mchenry County College
Diploma -
Woodstock North High School
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