Summary
Work History
Education
Skills
Languages
Timeline
Generic

Isabela Cruz

Austin,TX

Summary

Hardworking Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Server

Grill On Tex Mex Restaurant
Austin, TX
09/06/23 - Current
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Greeted guests with friendliness and professionalism.
  • Balanced daily registers and generated sales reports for management.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Answered phone calls for reservations or takeout orders in a professional manner.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Cleaned dining room chairs, tables, floors and other surfaces regularly.
  • Replenished condiments, silverware, napkins. as needed during meal services.
  • Ensured all dishes were prepared according to recipe standards.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Communicated daily specials to customers.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.

Server

The Village At The Triangle
Austin, TX
09/19/22 - 09/03/23
  • Stayed informed about daily specials, new menu items, promotions.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Education

High School Diploma -

Austin Achieve Public School
Austin, TX
06-2021

Skills

  • Table Setting
  • Guest Engagement
  • Food Running
  • Safe Food Handling
  • Beverage Preparation
  • Positive and Professional
  • Strong Work Ethic
  • Liquor, Wine, and Food Service

Languages

Spanish
Professional
English
Professional

Timeline

Server

Grill On Tex Mex Restaurant
09/06/23 - Current

Server

The Village At The Triangle
09/19/22 - 09/03/23

High School Diploma -

Austin Achieve Public School
Isabela Cruz