Isabela Kalikapersaud
Orlando,FL
Summary
Law enforcement professional with a proven track record at the New York Police Department, excelling in community engagement and conflict de-escalation. Skilled in legal compliance and effective communication. Great teamwork skills; able to learn quickly, organized, willing to take on responsibilities to meet team goal. Hardworking eager to advance skills.
Overview
8
8
years of professional experience
Work History
Police Officer
New York Police Department
Brooklyn, New York
07.2022 - Current
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, gaining trust between law enforcement and the community members.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Effectively diffused potentially dangerous situations through verbal techniques before escalating force was necessary.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
- Managed police database- Fingerprinting, processing arrest, missing people reports,domestic violence report
Counter Person
Joes Pizza
Copiague, New York
06.2016 - 12.2022
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Maintained a clean and organized work environment.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Processed both cash and card purchases and returns.
- Trained new employees in counter operations, improving overall staff performance and productivity.
Receptionist
Advanced Dermatology P.C
Commack, New York
06.2020 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Process, file and maintain data organized
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Associate of Science - Criminal Justice
Suffolk County Community College
Brentwood, NY05.2022
Skills
- High level of experience working in fast- paced deadline work environment
- Proficient user of Microsoft Office, Word, Excel and Power Point
- Bilingual in both English and Spanish
- Team worker and leader
- Communication skills
- Data analysis
Timeline
Police Officer
New York Police Department
07.2022 - Current
Receptionist
Advanced Dermatology P.C
06.2020 - 12.2020
Counter Person
Joes Pizza
06.2016 - 12.2022
Associate of Science - Criminal Justice
Suffolk County Community College
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