Isabela Perez
Austin
Summary
Customer-focused professional with 7+ years of experience in sales support, customer service, and administrative roles. Skilled in building relationships, handling high-volume environments, and supporting teams through strong organization and communication. Bilingual in English and Spanish.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bottle Service
TFS Food & Beverage
03.2025 - 01.2026
- Provided high-end bottle service in a fast-paced environment.
- Took the opportunity to network with professionals across various industries.
- Maintained excellent customer service while managing transactions.
Executive Assistant Coordinator
LingoMD
07.2024 - 03.2025
- Coordinated executive schedules, communications, and lead routing.
- Improved workflow efficiency through organization and cross-team coordination.
- Served as a key point of contact between internal teams and external partners.
- Managed existing customer relationships and expanded sales revenue
- Outbound outreach for onboarding new clients
Point of Sales Manager
Leif Johnson Ford
06.2023 - 07.2024
- Oversaw POS operations and supported sales teams in meeting goals.
- Managed car inventory, tracking sold and unsold vehicles, and completed end-of-day reports.
- Provided support and organization to sales staff to help streamline operations.
EBAR Associate
Nordstrom Ebar
02.2022 - 06.2023
- Delivered premium customer service and built long-term customer relationships.
- Maintained accurate cash handling and efficient workflow during peak hours.
- Consistently met service and performance standards in a luxury retail setting.
Barista
Plaza Colombian Coffee
01.2021 - 02.2022
- Provided personalized service and upsold specialty beverages and retail products.
- Assisted with inventory management and maintained organized workstations.
Barista
Starbucks
12.2017 - 01.2020
- Handled high-volume customer orders while maintaining speed and accuracy.
- Trained new employees and supported team efficiency.
- Delivered consistent, high-quality customer service.
Hostess
Champions Sports Bar
08.2017 - 12.2017
- Managed reservations, greeted guests, and coordinated seating for smooth operations.
Education
High School Diploma -
Austin Can Academy
Austin, TXSkills
- Data Entry
- Customer Relationship Building
- Sales Support & Upselling
- CRM & POS Systems
- High-Volume Service Environments
- Time Management & Multitasking
- Cash Handling & Transaction Accuracy
- Bilingual Communication (English/Spanish)
Certification
Real Estate Certificate – Champions School of Real Estate (2021-03)
Languages
Bilingual: English & Spanish
Timeline
Bottle Service
TFS Food & Beverage
03.2025 - 01.2026
Executive Assistant Coordinator
LingoMD
07.2024 - 03.2025
Point of Sales Manager
Leif Johnson Ford
06.2023 - 07.2024
EBAR Associate
Nordstrom Ebar
02.2022 - 06.2023
Barista
Plaza Colombian Coffee
01.2021 - 02.2022
Barista
Starbucks
12.2017 - 01.2020
Hostess
Champions Sports Bar
08.2017 - 12.2017
High School Diploma -
Austin Can Academy