Isabela G. Chitwood
Lehigh,FL
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Spanish.
Overview
26
26
years of professional experience
Work History
Chef Food Prepper
Whole Food Market
12.2020 - Current
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
- Planned promotional menu additions based on seasonal pricing and product availability.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
House keeper
Tropical Palm
01.2009 - 01.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Clerk
VICTORY LAYNE CHEVROLET
01.2020 - 06.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Coordinated and scheduled meetings and appointments.
Clerk
BONITA SPRING MITSUBISHI
10.2019 - 01.2020
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed documents and materials to disseminate information to appropriate parties.
Assistant manager
Clark Shoes
10.2018 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Senior sale associate
Bed Bath & Beyond
10.2006 - 07.2008
- Trained, coached, and mentored new sales associates for maximum performance.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Developed and maintained knowledge of current sales and promotions.
ASSISTANT MANAGER
7-11 Store
02.2006 - 10.2006
- Responsible for a team of eight, and schedule their work duties
- Responsible for receiving all deliveries into store
- Investigate customer complaints
- Maintain production of work orders
- Assist staff members with inquires and problems resolution.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Reviewed sales and gross profit report to assess company efficiency.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sale associate
7-11 Store
11.1997 - 01.2005
- Maintain store order
- Following job assignment per shift
- Locate deliveries and do final checklist survey, control inventory
- cashier
- Maintain a clean and friendly environment
- Observe all entries and daily sales. Greet customers, guests, or visitors
- conflict resolution
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree - Bartending
Casino Game, And Hospitality School
Fort MyersG.E.D -
Dunbar High School Community
Fort Myers, FLSkills
- Instructing
- Adapting
- Supervise
- Translating
- Managing
Timeline
Chef Food Prepper
Whole Food Market
12.2020 - Current
Clerk
VICTORY LAYNE CHEVROLET
01.2020 - 06.2020
Clerk
BONITA SPRING MITSUBISHI
10.2019 - 01.2020
Assistant manager
Clark Shoes
10.2018 - 10.2019
House keeper
Tropical Palm
01.2009 - 01.2021
Senior sale associate
Bed Bath & Beyond
10.2006 - 07.2008
ASSISTANT MANAGER
7-11 Store
02.2006 - 10.2006
Sale associate
7-11 Store
11.1997 - 01.2005
No Degree - Bartending
Casino Game, And Hospitality School
G.E.D -
Dunbar High School Community
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