Isabel Analise Moreno
Summary
Driven by a goal-oriented approach and exceptional customer service skills, I excelled at Petco, consistently surpassing sales targets. My ability to foster teamwork and solve problems enhanced store efficiency and customer satisfaction. Skilled in both sales expertise and display setup, I contributed to a positive shopping experience, achieving notable sales growth.
Overview
3
3
years of professional experience
Work History
Front End Sales Associate
Petco
2733 N Collins Ste 117 Arlington, TX 76006
08.2024 - Current
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Assisted in inventory management and restocking, ensuring products were readily available for purchase.
- Consistently met or exceeded individual sales targets set by store management on a regular basis.
- Ensured accurate price labeling for merchandise items while managing shelf stocking duties as needed.
- Increased customer satisfaction by providing knowledgeable product recommendations and friendly service.
- Participated in ongoing training sessions to stay informed about new products, promotions, and company policies.
- Promoted store loyalty programs to encourage repeat business from satisfied customers.
- Supported visual merchandising efforts by creating attractive displays that showcased products effectively.
- Maintained a clean and inviting store environment, promoting a positive shopping experience for all customers.
- Provided support during promotional events, ensuring successful execution of marketing initiatives within the store location.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Floor Associate / Aquatics Specialist
Petco
2041 US 287 #601 Mansfield, TX 76063
08.2022 - 10.2023
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Processed transactions efficiently at checkout, ensuring accurate pricing and promoting a positive image of the store brand.
- Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided exceptional customer service during high-traffic periods by managing lines effectively and maintaining a calm demeanor under pressure.
- Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers and promoted sales growth.
- Exceeded personal sales targets consistently through proactive engagement with customers on the floor.
- Ensured proper staffing levels are maintained during peak hours resulting in excellent customer service experiences.
- Promoted a welcoming environment through effective communication, relationship-building, and conflict resolution among members and staff.
Sales Associate
Plato's Closet
5904 S Cooper Arlington, TX 76017
12.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree -
Tarrant County College
Arlington, TxHigh School Diploma -
Summit High School
Arlington, TX05-2022
Skills
- Goal oriented
- Store maintenance
- Teamwork and collaboration
- Problem-solving
- Customer service
- Friendly and outgoing
- Time management
- Multi-tasking strength
- Reliable and punctual
- Verbal and written communication
- Outgoing personality
- Task prioritization
- Stocking and receiving
- Order processing
- Sales expertise
- Display setup
- Energetic self-starter
- Written and oral communication skills
Timeline
Front End Sales Associate
Petco
08.2024 - Current
Floor Associate / Aquatics Specialist
Petco
08.2022 - 10.2023
Sales Associate
Plato's Closet
12.2021 - 06.2022
No Degree -
Tarrant County College
High School Diploma -
Summit High School