Isabela S. Maldonado
Sacramento,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Store Manager
The UPS Store
Folsom, CA
08.2024 - Current
- Trained new employees on customer service best practices.
- Implemented promotional displays to enhance product visibility.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
- Provided professional Notary Public services, accurately verifying identities, administering oaths, and notarizing legal documents in accordance with state laws.
- Operated Live Scan fingerprinting equipment to capture and submit biometric data for DOJ/FBI background checks with high accuracy and confidentiality.
Short Term Day Care Provider
Happy Camper's Preschool and Childcare
Folsom, CA
08.2019 - 08.2024
- Provide supervision and care for children ages 3 months to 7 years of age.
- Teaching and working with children to learn to read and/or reading to them.
- Coordinate learning activities and games to keep children occupied and entertained.
- Ensure health and safety protocols are followed, use of proper hygiene, snack, and preparation.
- Communicate with parents/guardians regarding important information related to their child/children.
Cashier/Merchandise Inventory Clerk
Compton's Market
Sacramento , CA
04.2023 - 03.2024
- My roles as a cashier for Compton’s Market included greeting customers entering the store and responding to customer needs.Operated cash registers for cash, check, and credit card transactions with accuracy levels. Money within the cashier drawers was always counted before and after every shift in order to maintain precision.
- The role of an inventory clerk allowed me to welcome vendors into the store and assisted them with merchandise check ins. Restocking and organizing merchandise in various isles for better customer satisfaction.
Cashier/Food Preparation Worker
Rosemont High School Snack Shack
Sacramento, CA
08.2019 - 03.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Provided cash handling and customer service to students, guests, and staff.
- Communicated with food prep staff to ensure accuracy of orders
- Prepared and delivered food orders to customers at athletic events hosted by Rosemont High School.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
Bachelor of Science - Health Sciences
California State University of Sacramento
Sacramento, CA05-2024
High School Diploma -
Rosemont High School
Sacramento, CA06-2020
Skills
- Customer Service
- Communication
- Multitasker
- Management
- Detail oriented
- Bilingual – Spanish
- Problem solving
- Time management
Certification
State Seal Of Biliteracy, Sacramento County Office of Education, 2020
Languages
Spanish
Native/ Bilingual
Leadership, Community Service, Volunteer Experience
- Kaiser Permanente Volunteer
Volunteer for the Mom and Baby Department in Roseville, CA
June 2024- July 2025
- Sacramento State's Cardiovascular Wellness Program Volunteer
Volunteered in helping elderly people with their physical education, while doing wellness checks within the cardiovascular department in Folsom Hall at Sacramento State University
January 2023- May 2023
- Associated Student Body (ASB) Leader
Student Snack Shack Coordinator
August 2019- March 2020
- Shriners Hospital for Children, Northern CA
Holiday Donation Drive Volunteer
December 2019
- Rosemont High School Dance Team
Lead efforts for fundraising events to support Hospitals for Children, Northern California
2017-2019
References
- Sarah Palmer, Operations Specialist for The UPS Store 3928, 916-717-8754
- Alejandro Sanchez, Sacramento City Unified School District Employee, 916-288-5710; alejandro-sanchez@scusd.edu
- Maria Rogers, Happy Campers Daycare and Preschool Owner/ Operator, 916-337-3335
- Stacey Shirk, Kaiser Permanente Roseville Employee, 916-501-2466
Accomplishments
Dean's Honor List, California State University Sacramento , 2021-2023
Timeline
Store Manager
The UPS Store
08.2024 - Current
Cashier/Merchandise Inventory Clerk
Compton's Market
04.2023 - 03.2024
Short Term Day Care Provider
Happy Camper's Preschool and Childcare
08.2019 - 08.2024
Cashier/Food Preparation Worker
Rosemont High School Snack Shack
08.2019 - 03.2020
Bachelor of Science - Health Sciences
California State University of Sacramento
High School Diploma -
Rosemont High School