Isabel Elena Sáez
Kailua,HI
Summary
Self-motivated project and marketing coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
5
5
years of professional experience
Work History
Market Development Coordinator
TKDA
08.2023 - Current
- Coordinated marketing campaigns, including digital marketing efforts, and client events, resulting in a 30% increase in client engagement and lead generation
- Developed marketing collateral such as Adobe InDesign proposals, presentations, and promotional materials, ensuring consistent brand messaging and visual identity
- Conducted market research and competitor analysis to identify opportunities for business growth and market expansion
- Collaborated with engineering teams to create targeted marketing strategies that aligned with business objectives and client needs.
Marketing Manager, Assistant to Accounting
TKDA
08.2022 - 08.2023
- Led a team of marketing professionals in executing comprehensive marketing plans that increased brand visibility and market share by 15%
- Managed the firm's online presence, including website content, social media channels, and email marketing campaigns, resulting in a 25% growth in website traffic and lead conversions
- Oversaw the development of marketing budgets and allocated resources effectively to maximize ROI on marketing investments
- Implemented a customer feedback system to gather insights and improve client satisfaction, resulting in a 20% increase in client retention rates
- Supported accounting department by handling accounts payable/receivable, expense reports, and financial reconciliations, ensuring accuracy and compliance with company policies
- Prepared annual financial reports and assisted in budget planning processes, contributing to improved financial forecasting and decision-making.
Project Coordinator
Gervis Design
06.2021 - 08.2022
- Managed over 20 high-end residential interior design projects, collaborating with 70+ vendors (lighting specialists, contractors, furniture galleries) to ensure projects met budget and timeline goals
- Drafted and refined proposals, facilitating client communication and project modifications to guarantee successful project outcomes
- Maintained meticulous project organization, overseeing daily tasks and ensuring all aspects aligned with client expectations and design goals.
Trade Client Services Associate
Restoration Hardware
08.2020 - 05.2021
- Served as primary liaison during design process, from order placement to delivery and installation on 50+ high-value, multi-phased design projects
- Worked closely with 25+ individual clients and firms daily to ensure quality service and a fulfilled luxury experience
- Actively maintained client and vendor information utilizing Salesforce Lightning and CW Production Software.
Account Executive
Houzz
05.2020 - 07.2020
- Managed and organized 400+ accounts of home design professionals in the U.S
- Canada
- Cultivated relationships with home design professionals to provide accurate business solutions
- Operated and sold Houzz Pro software to industry professionals to help advance current estimation systems.
Sales Development Representative
09.2019 - 05.2020
- Created and delivered qualified opportunities to Account Executives
- Booked appointments for prospective clients within the home design industry and exceeded goal every month employed
- Managed and utilized Salesforce and Outreach to track progress and goals
- Promoted to Account Executive within 8 months in SDR role.
Education
Bachelor of Science in Business Administration - Business Marketing
The Eller College of Management, The University of Arizona
Tucson, Arizona05.2019
Skills
- Proficient in Microsoft Office (Excel, PowerPoint & Word)
- Intermediate Spanish Speaker
- Expert in Statistical Software Processes such as SPSS, Adobe Acrobat and InDesign
- Survey Design through Qualtrics
- Google Analytics
- Experience with WordPress, Weebly & Tekmeca
- QuickBooks Desktop & QuickBooks Online
- Vision & Deltek VantagePoint
- Work Planning and Prioritization
- Relationship Building
- Data Entry
- Project Coordination
- Document Management
- Presenting Ideas and Plans
- Best Practices Implementation
- Project Management
- Project assistance
- Event Coordination
- Document Control
- Professional Networking
- Meeting Coordination
- Database Management
Activities
- Volunteer at the Humane Society of Southern Arizona
- Member of Girl-up
- Spanish tutor
- Wag! Walker
Timeline
Market Development Coordinator
TKDA
08.2023 - Current
Marketing Manager, Assistant to Accounting
TKDA
08.2022 - 08.2023
Project Coordinator
Gervis Design
06.2021 - 08.2022
Trade Client Services Associate
Restoration Hardware
08.2020 - 05.2021
Account Executive
Houzz
05.2020 - 07.2020
Sales Development Representative
09.2019 - 05.2020
Bachelor of Science in Business Administration - Business Marketing
The Eller College of Management, The University of Arizona
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