Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabell Arnwine

Reno,NV

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

15
15
years of professional experience

Work History

Dispatch and Administrativ Assistant

Martin and Ross
08.2024 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Streamlined communication between drivers, customers, and management for improved customer satisfaction.
  • Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.

Spark Drive (Walmart Delivery)

Spark Drive
01.2023 - Current

Part time


  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Wire Harness Assembler

Laco
05.2024 - 08.2024
  • Troubleshot assembly issues effectively, applying practical problem-solving skills to identify root causes and implement appropriate solutions quickly.
  • Contributed to successful project completions by meeting tight deadlines through diligent time management and prioritization of tasks.
  • Assisted in inventory management, ensuring adequate stock levels for uninterrupted production schedules.
  • Assisted in the development of new assembly processes, providing valuable feedback to engineers based on hands-on experience with the product.

Cleaner

IMA Cleaning LLC
07.2022 - 01.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Bartender/Server

Paraise Valley Country Club
02.2022 - 03.2023

Part time and for events

  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Housekeeping

Casper Mountain Rehab and Care Center
01.2020 - 11.2020
  • Performed light housekeeping duties, maintaining a clean and safe environment for patients'' wellbeing.
  • Collaborated with housekeeping team to maintain an organized workflow, ensuring timely completion of tasks.
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Maintained exam rooms by monitoring and replenishing supplies and performing routine housekeeping.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • During Covid was wearing proper PPE and extra sanitizing

Serving/ Runner/ Greeter/ Busier/ Supervisor

Village inn
10.2015 - 11.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.

Housekeeping/ Housekeeping Supervisor

Sleep inn
05.2016 - 09.2018

Part time (seasonal) Summer

  • Ensuring all rooms are clean and sanitized for guests
  • Placed orders for housekeeping supplies and guest toiletries.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Worked with front desk to respond promptly to all guest requests.
  • Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.

Bagage Handler

American Airlines
02.2018 - 07.2018

Part time

  • Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
  • Improved baggage handling efficiency by streamlining loading and unloading processes.
  • Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
  • Maintained clear communication with colleagues, supervisors, and airline staff to coordinate seamless baggage services.
  • Observed safety and privacy procedures in handling passengers' property.

Office Assistant and Spray Tech

Wisers Lawn Service
02.2010 - 03.2016

Seasonal

  • Increased operational efficiency by maintaining well-organized digital filing systems for easy access to essential documents.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Worked with chemicals and fertilizers, handling according to warnings and environmental precautions and wearing appropriate PPE.
  • Managed incoming calls and inquiries, providing prompt assistance to clients and colleagues.
  • Organized travel arrangements for field team members, optimizing schedules to minimize disruptions to ongoing projects.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Education

High School Diploma -

Kelly Walsh High School
Casper, Wyoming
05-2014

Skills

  • Customer service-focused
  • Customer service
  • Guest relations
  • Cleaning and sanitation
  • Active listening
  • Critical thinking
  • Data entry
  • Goal-oriented mindset
  • Client relationship building
  • Complaint handling
  • Strong work ethic
  • Attention to detail
  • Team collaboration
  • Multitasking and organization
  • Excellent communication
  • Computer skills
  • Time management
  • Fast learner

Timeline

Dispatch and Administrativ Assistant

Martin and Ross
08.2024 - Current

Wire Harness Assembler

Laco
05.2024 - 08.2024

Spark Drive (Walmart Delivery)

Spark Drive
01.2023 - Current

Cleaner

IMA Cleaning LLC
07.2022 - 01.2024

Bartender/Server

Paraise Valley Country Club
02.2022 - 03.2023

Housekeeping

Casper Mountain Rehab and Care Center
01.2020 - 11.2020

Bagage Handler

American Airlines
02.2018 - 07.2018

Housekeeping/ Housekeeping Supervisor

Sleep inn
05.2016 - 09.2018

Serving/ Runner/ Greeter/ Busier/ Supervisor

Village inn
10.2015 - 11.2018

Office Assistant and Spray Tech

Wisers Lawn Service
02.2010 - 03.2016

High School Diploma -

Kelly Walsh High School
Isabell Arnwine