Summary
Overview
Work History
Education
Skills
Timeline
Generic
Isabell  Holguin

Isabell Holguin

Glendale,AZ

Summary

To secure a position in an organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities.

Overview

12
12
years of professional experience

Work History

Healthcare Recruiter/ Nurse Support Specialist

Stability Healthcare
San Diego, CA
06.2022 - 01.2024

Professional Healthcare Recruiter

Full-cycle recruiting, specializing in travel nurses and Allied Clinicians. This encompasses overseeing all aspects of the recruitment process, from sourcing candidates to managing job requisitions through offer acceptance, and compliance in a fast-paced, competitive environment. Effectively utilize our lead generation platforms and heavy cold calling to expand professional network. Develop multi-disciplinary clinician pipelines through research, referral generation and sourcing campaigns. Throughout, I maintain a commitment to delivering a positive and responsive experience, proactively addressing candidate risks, guiding candidates through the full recruitment process, facilitating decision making with hiring managers, and negotiating offers. Additionally, I collaborate with Account Managers throughout the interview and offer process, providing support in areas such as interviews, feedback, reference checks and salary negotiations.

  • Nurse support specialty June 2021-June 2021 Assisted recruiters with building profiles to submit for RN/Allied travel contracts ; build profile with resume / sometimes without going over all details via phone with clinician from ground up accurately and a swift manner to unsure recruiters where ready to get submitted to account mangers verified all certifications,and licenses were up to date and accurate. June 2022-June 2023 (Retention recruiter) Assisted recruiters with coverage / being available for current placed clinicians any urgent matters/submissions/ reaching out to any new leads that come in well recruiter is out up to 3 recruiters in one day at some points 4 to 5 when needed by company well attending all training and google meetings through out the week. we’ll covering I would reached out to all references and went over offers/signed new clinicians June 2023 -Jan 2024 full cycle Healthcare recruiter travel/allied clinicians well building profile Developed and sourced qualified candidates for healthcare roles via Vivian/social media/referrals and company lead generator. maintained 50 -100 plus calls a day to new leads as company requested built and maintained relationship with clinicians well keeping a understanding of professional and personal goals, oversaw submission, interview, offer/salary negations, feedback for compliance process and extensions. Supported my 5 clinicians on assignments with weekly checkin via phone call, and Worked closely with account mangers and my manger to unsure I was update for me and my clinicians proficient gmail/Gchat/Ring central/ dial pad/ gmail calendar/ Bude and most charting systems that clinicians use

Contact Center Reservations and Sales

U-Haul International, Inc
Phoenix , AZ
12.2011 - 04.2021
  • Sales & Reservations: Remote/Inhouse Incoming calls up to 150 calls a day Serving customers by quoting rental rates and earning new business through sales, cross-selling, and overcoming objections , Providing support to customers with existing business - making changes to reservations, answering general questions, helping customers with fine details about Trucks/Trails/Towing devices/Ubox, and taking storage payments, Identify and confirm the customer’s moving needs and finds needs-based solutions by matching the available products or services, Maintain a high level of customer service and satisfaction while demonstrating commitment to quality through positive and upbeat customer interactions. Handled incoming calls for live Verify worked with customers who opt to rent with U-Haul using our Truck Share 24/7 program. Customers process their rental and dispatch through the U-Haul app on their smart phone. Training and development Department ; Assisted with training up to 7 students via webbex meeting/ inperson classes at times, Handled my class from start to finish with the assistance of the Training mangers when needed. 5 day scheudle I had to follow with all new employees and Uhaul university courses assist my students to prepare for final exam's on friday I would be assignment as 1 on 1 during some weeks with trainees that needed extra assistance during there training process.

Education

High School Diploma -

LaJoya High School
Avondale, AZ
05-2007

Some College (No Degree) -

Maricopa Community Colleges - Phoenix College
Phoenix, AZ

Skills

  • Applicant Tracking Systems
  • Compliance Understanding
  • Gmail/Gchat/Ring Central/ dial pad/ Gmail calendar/Drive/ Bude/Vivian/
  • Proficient Communication skills/Time management
  • Word doc/Word/Powerpoint/
  • Windows 11/Microsoft 365
  • competitive
  • Organzation
  • Negotiation
  • Recruitment strategy
  • Social media networking (LinkedIn)
  • Video conferencing software
  • Empathy
  • Active listening
  • De-escalation
  • Problem-solving skills
  • Stress management
  • Goal setting
  • Email etiquette
  • Organizational skills
  • Prioritization
  • Payroll processing

Timeline

Healthcare Recruiter/ Nurse Support Specialist

Stability Healthcare
06.2022 - 01.2024

Contact Center Reservations and Sales

U-Haul International, Inc
12.2011 - 04.2021

High School Diploma -

LaJoya High School

Some College (No Degree) -

Maricopa Community Colleges - Phoenix College
Isabell Holguin