Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Abeja

Chicago,IL

Summary

Friendly and reliable worker with experience in bartending at fast paced restaurants in the airport. Amazing customer service, great with people, quick to pick things up, and not afraid to handle tough or busy situations. Looking to get into more office or admin work — something steady where I can learn, grow, and bring my strong work ethic and communication skills to a new setting

Overview

6
6
years of professional experience

Work History

Food Service Worker

HMS Host International
09.2022 - 07.2025
  • Answered customer questions about hours, seating, and menu information.
  • Positive kind attitude to everyone in the workplace.
  • Demonstrated customer satisfaction by always greeting and seating guests when arriving.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for operation each day.
  • Stocked the To-go cooler with drinks and food ensuring it was always full.
  • Properly checked labels and inventory for expired items
  • Prepared food for customers in a timely manner.
  • cashiered guests at the to-go area dealing with credit cards,checks ,and cash.
  • assisting customers to their flight gates
  • Trained new employees by demonstrating tasks and a walk through of the store.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared multiple orders simultaneously during rush periods.

Bartender

HMS Host International
09.2022 - 07.2025
  • Worked at the highest sales most fast paced restaurant at ohare chillis and Dearborn same restaurant as the one downtown !! Working /bartending was a great experience they were union as well they have assessed me with a bunch of new skills to take on for my future !! Thank you ohare and Hms
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened and closed the bar according to established procedures, ensuring preparedness for each shift.
  • Provided fast paced service to customers in a rush.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Worked in a fast paced environment the airport
  • Serving food to guests.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Associate Shopper

Amazon Fresh
12.2021 - 07.2022
  • Duties Included: Preparing grocery orders for delivery, Shopping for all groceries on the list for the customers order using technology like computers and smartphones to manage apps and scan bar codes, Intaking new grocery inventory and putting away items. Working in different environments including refrigerated and freezer spaces. Shopping at a great speed to assure all orders are filled correctly.

Cashier / Cook

Sarpino’s Pizzeria
11.2021 - 12.2021
  • Duties included: Customer service skills always provide welcoming attitude towards guests.
  • Maintained a clean and organized workspace following health code regulations.
  • Managed phone orders professionally, providing clear communication and accurate order details to my co workers.
  • Supported kitchen by prepping ingredients and assembling pizza toppings as needed.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Cashier

Walmart
09.2020 - 10.2021
  • Duties included: Providing excellent customer service, rung up all customers items properly, price checking and comparing prices to include our lowest price guarantee. Bagged all items professionally and to assure items were all safe and unbreakable. Worked day shift and filled in for other employees shifts when needed.
  • Worked flexible schedule and extra shifts including holidays
  • Operated cash register for cash, check, and credit card transactions.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Listened to customer needs and made product recommendations to make more sales.
  • Showed support in different departments where extra help was needed.

Cashier (Seasonal)

Target
10.2019 - 01.2020
  • Duties included: Providing excellent customer service.
  • offering customers a discount on their purchases to sign up for our Target red card.
  • Bagged items for customers.
  • Assisted customers on finding items in the store.
  • Worked in guest services formed positive attitude towards customer needs or feedback.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing tasks

Education

High School Diploma -

Glenbard North
Carol Stream, IL
05-2021

Skills

  • Quick learner
  • Multitasking
  • Customer service
  • Strong work ethic
  • Strong communication skills
  • Highly reliable
  • Customer service expertise
  • Responsible alcohol service
  • Work Planning and Prioritization
  • Brand awareness
  • Content curation
  • Accuracy and attention to detail
  • Microsoft office expertise

Timeline

Food Service Worker

HMS Host International
09.2022 - 07.2025

Bartender

HMS Host International
09.2022 - 07.2025

Associate Shopper

Amazon Fresh
12.2021 - 07.2022

Cashier / Cook

Sarpino’s Pizzeria
11.2021 - 12.2021

Cashier

Walmart
09.2020 - 10.2021

Cashier (Seasonal)

Target
10.2019 - 01.2020

High School Diploma -

Glenbard North

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