Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Isabella Accetturo

Portland,OR

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Columbia River Yacht Club
Portland, OR
09.2022 - Current
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed database systems containing customer contact information.
  • Monitored progress on projects assigned by upper management.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Key Holder

Anthropologie
Tigard, OR
03.2022 - 09.2022
  • Collaborated with leadership team to cultivate a welcoming and valued environment for all customers, ensuring genuine customer connection.
  • Assisted in executing visual merchandising strategies and effectively communicated the company's aesthetic vision
  • Participated in managing the store environment and customer experience, ensuring an energized pace, positive team spirit, and efficient daily zone management
  • Actively listens to others and seeks different perspectives to contribute to an inclusive work environment.
  • Contributed as a decision-making team member, enhancing customer experiences through problem-solving
  • Cultivates open lines of communication and fosters a collaborative environment with leadership to successfully meet store objectives; values and applies constructive feedback.

Patient Care Coordinator

Allure Esthetic
Lynnwood, WA
04.2021 - 01.2022
  • Provided prompt and appropriate assistance to patients' needs and concerns.
  • Ensured accurate recording and documentation in patient charts
  • Managed appointment scheduling for patients
  • Demonstrated expertise in explaining procedures and effectively responding to questions with professionalism
  • Effectively handled and completed numerous projects concurrently
  • Maintained communication with provider and team members, providing necessary assistance when required.
  • Restocked common areas and maintained office inventory levels
  • Conducted training sessions for newly hired employees.
  • Can work independently as well as in a team setting.

Key Leader

Lululemon
Tulalip, WA
05.2020 - 04.2021
  • Collaborated with colleagues to meet and exceed company sales targets
  • Provided leadership and direction to sales staff in a retail environment
  • Responsibilities in my position as key leader included money handling, key holding, and decision making.
  • Employed active listening techniques to discern individual needs, cultivating meaningful connections based on trust
  • Demonstrated consistent professionalism and calm demeanor when handling customer concerns.

Expeditor

Lululemon
Tulalip, WA
10.2019 - 05.2020
  • Ensured efficient handling of new shipment for sales floor
  • Implemented effective styling strategies to enhance product visibility and engagement.
  • Maintained high standards in packaging and preparing shipments
  • Utilized creative thinking and strategic planning to reimagine underperforming products, driving a boost in sales.

Sales Associate

Anthropologie
Seattle, WA
07.2018 - 10.2019
  • Proficiently handled responsibilities in both FOH and BOH operations, enhancing performance and productivity.
  • Processed sales transactions efficiently and accurately.
  • Effectively addressed various customer scenarios.
  • Utilized creative storytelling techniques to enhance product presentations through visual merchandising
  • Exhibited a diligent work ethic and showed commitment to personal accountability.

Sales Associate

Nordstrom
Lynnwood, WA
06.2017 - 07.2018
  • Provided comprehensive education on the product
  • Achieved individual and department sales goals
  • Elevated customer experience by curating impactful merchandise presentations
  • Demonstrated exceptional customer service skills to provide a world-class experience for guests.

Education

Bachelor of Science - Arts & Letters

Portland State University
06.2024

Associates in Arts & Science -

Everett Community College
06.2021

High School Diploma -

Glacier Peak High School
06.2019

Skills

  • Quick Learner
  • Expense Reporting
  • Strong Work Ethic
  • High Level of Integrity
  • Team Player
  • Active Listening
  • Problem Solver
  • Clerical Support
  • Spreadsheet Management
  • Data Entry
  • Bookkeeping
  • Account balancing reconciliation
  • Coordination
  • Data organization
  • Data Management
  • Sensitive material handling
  • Timeline Planning and Management
  • Workflow Optimization
  • Appointment Scheduling
  • Microsoft Excel
  • Phone call answering
  • Mail handling
  • Calendar Management
  • Scheduling
  • Research
  • Office Administration
  • Filing
  • Microsoft Word
  • Training and coaching
  • Resourceful
  • Account Reconciliation

References

References available upon request.

Timeline

Administrative Assistant

Columbia River Yacht Club
09.2022 - Current

Key Holder

Anthropologie
03.2022 - 09.2022

Patient Care Coordinator

Allure Esthetic
04.2021 - 01.2022

Key Leader

Lululemon
05.2020 - 04.2021

Expeditor

Lululemon
10.2019 - 05.2020

Sales Associate

Anthropologie
07.2018 - 10.2019

Sales Associate

Nordstrom
06.2017 - 07.2018

Bachelor of Science - Arts & Letters

Portland State University

Associates in Arts & Science -

Everett Community College

High School Diploma -

Glacier Peak High School

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Isabella Accetturo