ISABELLA A. GODOY
Portland,OR
Summary
Goal-oriented professional dedicated to supporting patrons and staff with administrative needs. Ready to apply education in a workplace setting. Offers strong technical skills with software and applications, the ability to handle challenging work, and excellent time management.
Overview
7
7
years of professional experience
Work History
Library Student Assistant
University of Portland
Portland, Oregon
08.2025 - Current
- Assisted patrons with locating, checking out, and returning library materials.
- Conducted inventory checks of physical resources in order to update records accurately.
- Processed interlibrary loan requests and routed incoming materials.
Certified Nursing Assistant (CNA)
Marquis Vermont Hills
Portland, OR
01.2024 - Current
- Executed care plans with precision to ensure patient needs were met.
- Supported patients with daily living tasks to enhance comfort and well-being.
- Communicated patient updates to medical staff to ensure coordinated care.
- Maintained physical stamina to lift 50 lbs+ and assist patients throughout full shift.
Help Desk
University of Portland
01.2022 - 01.2024
- Provided computer literacy and troubleshooting support to enhance user experience
- Translated technical concepts into non-technical terms to improve customer understanding
- Collaborated with cross-functional teams to ensure seamless IT operations
Cater/Concession Stand Runner
Hillsboro Hops
01.2020 - 01.2024
- Coordinated with kitchen staff, cashiers, and other runners to ensure efficient service
- Maintained composure and provided assistance to resolve customer dissatisfaction
- Handled cash payments to ensure accurate financial processing
- Organized workflow during rush periods to enhance service speed and customer satisfaction
Education
Bachelor of Science - General Studies
University of Portland
Portland, OR05-2027
Skills
- Customer service
- Customer service support
- Patient care
- First Aid, CPR, AED certified
- Medical terminology
- Electronic records
- Network technology
VOLUNTEER EXPERIENCE
- Randall Children's Hospital, Toy drive, 2024, Present
- Beaverton summer meal program, 2017, 2025
- A Moment of Magic Foundation, 2023
Clinical Experience
- Marquis Vermont Hills (shadowing Director of Nursing)
- Summer Intern for the Director of Nursing (60 hours)
- Reviewed PCC communications, wound documentation, and care coordination updates
- Observed collaboration with physicians, hospice teams, social workers, families, and CNAs
- Attend interdisciplinary care meeting with leadership teams, including RCMs, dietary, activities, admissions, and front office staff
- Gained knowledge of infection control, quality improvement, and regulatory compliance in long-term care
Timeline
Library Student Assistant
University of Portland
08.2025 - Current
Certified Nursing Assistant (CNA)
Marquis Vermont Hills
01.2024 - Current
Help Desk
University of Portland
01.2022 - 01.2024
Cater/Concession Stand Runner
Hillsboro Hops
01.2020 - 01.2024
Bachelor of Science - General Studies
University of Portland