Isabella Alvarenga
Summary
Focused and self-motivated individual bringing over 7 years of related customer service/patient care experience. Hardworking nature and strong attention to detail with a passion in healthcare. Excellent team building, communication, organization, and planning skills. Proficient in all microsoft software- Word, Excel, Power Point and bookkeeping.
Overview
4
4
years of professional experience
Work History
Team Member
Whole Foods Market Inc
11.2022 - 07.2023
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Built and maintained working relationships with peers and upper management.
- Learned required tasks quickly to maximize performance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Fulfill online orders efficiently, accurately and with a sense of urgency
- Detail oriented, pay attention to product and order accuracy
- Eagerness to learn product knowledge, customer service standards, and store operations
- Willingness to work in other departments of the store as required, e.g., customer service, cashier, grocery, etc.
Kitchen Manager
Chipotle
05.2021 - 07.2022
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Sales Supervisor
Lacoste
11.2019 - 04.2021
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Trained new team members in cash register operation, stock procedures and customer services.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide store, products and services information.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
KIPP Houston High School
Houston, TX06.2018
Bachelor of Science - Foods, Nutrition, And Wellness Studies
Texas State University
San Marcos, TXSkills
- Bilingual in Spanish
- Complex Problem-Solving
- Flexibility
- Computer Literacy
- Customer Service
- POS systems
- Issue resolution
- Office Administration
- Time Management
- Customer Assistance and Interaction
Timeline
Team Member
Whole Foods Market Inc
11.2022 - 07.2023
Kitchen Manager
Chipotle
05.2021 - 07.2022
Sales Supervisor
Lacoste
11.2019 - 04.2021
High School Diploma -
KIPP Houston High School
Bachelor of Science - Foods, Nutrition, And Wellness Studies
Texas State University
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