Hard worker with proven relationship-building and time management skills in fast-paced environments. Successful at handling multiple customers at once with a positive attitude. Strives to meet customer needs to promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Mack's Barge
Norfolk, VA
04.2024 - Current
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Compliance Specialist
Ventura Medstaff
Omaha, NE
09.2022 - 08.2023
Reviewed and updated existing compliance policies and procedures.
Conducted periodic internal audits to ensure compliance with applicable regulations.
Provided guidance to staff on regulatory requirements, policies, and procedures.
Interpreted legal documents such as contracts, leases, operating agreements.
Maintained accurate records of all activities related to compliance monitoring.
Coordinated with various departments within the organization to ensure adherence to established standards.
Ensured that all departmental processes comply with applicable laws and regulations.
Participated in meetings between senior leadership teams to discuss any potential violations or concerns about regulatory issues.
Server
Del Vecchio's Pizzeria
Norfolk, VA
08.2021 - 12.2021
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Staff Member
Lifetime Fitness Center
Reston, VA
03.2020 - 08.2020
Greeted customers, answered questions and provided assistance to patrons regarding locker rental.
Inspected and maintained cleanliness of facility, including locker rooms, showers and restrooms.
Organized and stocked supplies in each locker room.
Performed daily cleaning duties such as sweeping, mopping and vacuuming floors.
Maintained inventory of items such as towels and toiletries.
Sales Associate
Journeys Shoes
McLean, VA
10.2018 - 12.2018
Greeted customers in a friendly and professional manner.
Assisted customers with finding the right size, style, and color of shoe.
Organized shelves and displays to maintain a neat and orderly store environment.
Processed customer payments using cash register or point-of-sale system.
Maintained updated records of inventory, sales, orders, returns.
Ensured that all merchandise was accurately priced and tagged with labels.