Isabella Atkins
Lexington,NC
Summary
Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
3
3
Certifications
Work History
Barista
Dunkin
Lexington, North Carolina
03.2025 - 07.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepared and served a variety of coffee and beverage products.
- Maintained cleanliness and organization of the work area and equipment.
- Assisted customers with menu selections and answered product questions.
- Collaborated with team members during busy shifts to improve service speed.
- Followed food safety standards for handling ingredients and beverages.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Bachelor of Business - Business
Appalachian State University
Boone, NC06-2029
Skills
- Customer service
- Speedy and efficient
- Calm demeanor
- Clear communication
- Decision-making
- Drink customization
- Tea expertise
- Latte art
- Food running
Certification
Certification for Excel honors
Affiliations
Volunteer at Brian estates- Boone, NC (2025-2025)
Timeline
Barista
Dunkin
03.2025 - 07.2025
Bachelor of Business - Business
Appalachian State University