Isabella Avila
Gainesville,GA
Summary
Detail-oriented bilingual professional with experience in customer service, business operations, and order management. Skilled in managing live customer interactions and financial tasks. Strong verbal and written communication abilities in English and Spanish enhance organizational effectiveness and support team goals.
Overview
3
3
years of professional experience
Work History
Online Business Manager
Online Retail Business
01.2026 - Current
- Managed daily operations for online retail business, ensuring seamless customer service, order processing, inventory management, and fulfillment.
- Developed marketing campaigns that increased customer engagement and enhanced sales performance.
- Respond to customer questions and resolve order-related concerns professionally.
- Process and organize customer orders to ensure accurate and timely fulfillment.
- Prepare, package, and ship customer orders while carefully reviewing order details.
- Handle multiple responsibilities independently while maintaining accuracy and efficiency.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Cashier & Merchandising Assistant
Hobby Lobby
, GA
03.2024 - 09.2024
- Operated manual register, ensuring accurate cash transactions through efficient mental math.
- Provided customer service and assistance in both English and Spanish.
- Assisted customers with questions and helped them locate products throughout the store.
- Assisted customers with inquiries, guiding them to products and enhancing their shopping experience.
- Collaborated with coworkers, providing support during peak times to maintain service quality.
- Worked effectively with coworkers and supported the team during busy periods.
Education
High School Diploma -
Penn Foster
05.2026 - 10.2026
Skills
- E-commerce Fulfillment
- Order and Information Management
- Inventory Management
- Administrative Support
- Microsoft Word
- Google Docs
- Microsoft Teams
- Attention to Detail
- Organization & Time Management
- Problem Solving
- Customer service
- Bilingual: English & Spanish
VOLUNTEER EXPERIENCE
School Volunteer Program, Preschool Special Needs Volunteer, Supported preschool-aged children with special needs during classroom activities., Provided patient and attentive assistance based on individual needs., Communicated respectfully with students, teachers, and school staff., Helped maintain a positive, safe, and supportive classroom environment., Developed patience, adaptability, and strong interpersonal communication skills., Academic Year
Timeline
High School Diploma -
Penn Foster
05.2026 - 10.2026
Online Business Manager
Online Retail Business
01.2026 - Current
Cashier & Merchandising Assistant
Hobby Lobby
03.2024 - 09.2024