Isabella Barricelli

• Completed full examinations to test individual hearing impairment; then interpreted audiograms to determine best course of treatment.
• Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
• Programmed digital hearing aids according to patient needs.
• Cleaned, maintained, and repaired hearing aids.
• Counseled patients on communication strategies that can help them adjust to living with a disability.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

• Conducted hearing tests, including air and bone conduction tests, speech and cognitive testing.
• Demonstrated knowledge of anatomy, physiology, acoustics, and electronics associated with hearing aid systems.
• Instructed patients on how to use their devices correctly, such as changing settings and maintenance.
• Ensured that all safety regulations were followed while performing tasks related to fitting or repairing of hearing aids.
• Modified impressions for earmolds and hearing aid shells.
• Counseled patients and families on communication strategies to cope with hearing loss.

• In charge of selling and preparing food and/or drinks for customers.
• Responded to customer concerns efficiently, accurately and with detailed information.
• Addressed and fulfilled service demands effectively.

• Performed careful fittings to maximize client comfort and device effectiveness such as handling some delegated tasks, including changing pieces, cleaning the outer casing of the aid and microphones, replacing parts due to theirs being broken, packaged broken hearing aids to be shipped out.

Took care of two children in the summers of 2016-2018.

• Transported children to and from school, extra-curricular activities and play-dates.
• Fed and bathed them.
• Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
• Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.