Isabella Barton
Los Angeles,CA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. I have high social skills that allow me to provide a welcoming space for members. I am dedicated to make sure I have an organized workspace and that my great attitude will provide a positive atmosphere. I am well experienced with providing customer service digitally. I am advanced in my knowledge in computer technology which works well with vendors and gym visitors. I am a highly-motivated employee with a compassion for new challenges and the motivation to advance in my skills.
Overview
1
1
Certification
Work History
Front Desk Receptionist
LA Fitness
Los Angeles, CA
05.2024 - 10.2024
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Explained policies and procedures to visitors.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Signed for packages, recorded deliveries and distributed to personnel.
- Responded to inquiries and room requests made online, by phone and via email.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Bachelor of Science - Emergency Management
University of North Texas
Denton, TX05-2028
Skills
- Call Routing
- File Organization
- Inventory Control
- Correspondence typing
- Spreadsheet tracking
- File Management
- Customer Service
- Appointment confirmation
- Departmental support
- Social skills
- Communication
Affiliations
- Softball
- Gardening
- Surfing
- Baking
- Red Cross
- Author
Languages
Samoan
Professional
French
Professional
Accomplishments
- Award for best selling author
- CIF champion
- 4x national spelling bee winner
- Summa cum laude
Certification
- Emergency Medical Technician (EMT)
Timeline
Front Desk Receptionist
LA Fitness
05.2024 - 10.2024
Bachelor of Science - Emergency Management
University of North Texas
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