Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Isabella Battochi

Isabella Battochi

Chestnut Ridge,USA

Summary

Experienced and reliable foodservice professional with a strong background in the hospitality industry. Demonstrated ability to quickly learn, adapt, and excel in various roles such as Server, Fine Dining Server, Barista, Bartender, and Manager. Recognized for performance and received a raise within two months in previous role. Successfully boosted sales, maintained a professional atmosphere, and ensured customer satisfaction as a Manager. Proven track record of being highly organized and efficient in fast-paced restaurant environments. Consistently punctual and dedicated to upholding a strong work ethic. Flexible schedule allows for additional coverage as needed. Committed to making a positive impact in the workplace and providing outstanding dining experiences to every customer.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Café Manager

Gracepoint Gospel Fellowship
12.2024 - Current
  • Coordinated weekly volunteer schedules for Sunday morning shifts.
  • Handled all food and pastry purchases and preparation for Sunday Service, as well as all other café needs
  • I complete inventory and evaluate purchases made, ensuring they are smart for profit building
  • Enhanced operational capability of the espresso machine by regular servicing and proper cleaning procedures.
  • Fulfilled various positions as necessary to maintain operational efficiency.

Wait Staff/Server

Top Notch Staffing
11.2024 - Current
  • Served appetizers, delivered entrees, and refilled beverages for guests.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future events efficiently.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.

Private Event Server

Private Company
11.2024 - Current
  • Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues
  • Assisted with catering to make an appetizing displays of foods for guests to enjoy throughout the event.
  • Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
  • Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
  • Exhibited strong multitasking abilities by managing multiple guest requests simultaneously without sacrificing quality or attention to detail.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Bartender/ Barista/ Waitress

Cafe Diem
01.2024 - 11.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained and operated espresso machines, grinders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Prepared high quality café and alcoholic beverages with focus on speed, customer satisfaction, and consistency.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Waitress/barista/cashier

Harvest Moon Café & Caterers
10.2023 - Current
  • Focused on enhancing customer satisfaction through quality service.
  • Crafted premium coffee beverages to meet quality standards.
  • Ensured smooth operation of payment systems.
  • Provided a seamless execution of opening and closing responsibilities.
  • Organized pastry and food presentation as well as upselling to interested customers.
  • Guided customers by addressing inquiries about menu options and cooking techniques.
  • Ensured efficient workflow by systematically restocking in compliance with safety and sanitation regulations.
  • Handled customer communications by addressing questions and issues in a courteous manner.
  • Exhibited expertise in troubleshooting and repairing diverse technical challenges involving machinery.
  • Educated new employees in company procedures.

Private Event Server

Harvest Moon Café & Caterers
10.2023 - Current
  • Facilitated social interaction by offering small plates during event.
  • Organized event layouts by arranging tables and seating.
  • Identified areas requiring attention while assessing potential hazards in food quality.
  • Followed safety protocols
  • Executed post-event procedures by storing equipment securely and removing trash promptly.
  • Ensured superior guest experience at both corporate and private events.

Garden Worker

Fellowship community
02.2023 - Current
  • Contributed to fundraising efforts through annual volunteer assistance with greenhouse operations.
  • Enhanced plant health by implementing proper pruning techniques and weed control methods.
  • Achieved successful plant propagation with careful seed selection, germination techniques, and transplanting processes.
  • Boosted garden productivity through regular soil testing and appropriate fertilization practices.

Dairy Hand

Fellowship community
01.2023 - Current
  • Volunteered to assist with daily dairy farm operations such as cow milking and their morning meal.
  • Enhanced milk production by implementing efficient milking techniques and maintaining clean equipment.
  • Maintained cleanliness of cows while supporting calf training procedures.
  • Increased herd health by conducting regular inspections and administering necessary treatments.
  • Assisted in calving process for smooth delivery, ensuring the safety of both mother and calf.

Server/ Bar Back

Luna Bar
12.2023 - 03.2024
  • Enhanced service experience by quickly addressing and fulfilling requests.
  • Executed various bar back responsibilities including making roll ups, cleaning dishes, and managing inventory.
  • Checked in with guests throughout their meal, replenished drinks and catered to additional requests in a timely manner
  • Delivered customer checks and securely processed credit card or cash payments
  • Implemented measures to address intoxicated individuals effectively and professionally.

Assistant Camp Counselor

Nature Place Day Camp
06.2021 - 07.2021
  • As the assistant counselor I helped the head counselor with planning, facilitating, and supervising of fun and inclusive activities for campers from ages 4 - 5, while providing a safe and welcoming environment
  • The Camps Summer program was a month long in 2021

Vacation Bible School Assistant

Gracepoint Gospel Fellowship
06.2019 - 08.2019

Volunteered to assist in educational programs fostering Christian faith growth in young children during the summer.

Education

Associates In Progress - Health And Science

Rockland Community College
Suffern, NY

Skills

  • Coffee Knowledge / Trained Barista
  • Multitasking
  • Espresso Machine Operation and Repair
  • Cash Transaction and Pos System Operation
  • Detail Oriented
  • Fine Dining Experience
  • Safe Food Handling
  • Allergy Awareness
  • Memory Retention
  • Conflict Resolution and Leadership

Certification

Driver's License

Timeline

Café Manager

Gracepoint Gospel Fellowship
12.2024 - Current

Wait Staff/Server

Top Notch Staffing
11.2024 - Current

Private Event Server

Private Company
11.2024 - Current

Bartender/ Barista/ Waitress

Cafe Diem
01.2024 - 11.2024

Server/ Bar Back

Luna Bar
12.2023 - 03.2024

Waitress/barista/cashier

Harvest Moon Café & Caterers
10.2023 - Current

Private Event Server

Harvest Moon Café & Caterers
10.2023 - Current

Garden Worker

Fellowship community
02.2023 - Current

Dairy Hand

Fellowship community
01.2023 - Current

Assistant Camp Counselor

Nature Place Day Camp
06.2021 - 07.2021

Vacation Bible School Assistant

Gracepoint Gospel Fellowship
06.2019 - 08.2019

Associates In Progress - Health And Science

Rockland Community College
Isabella Battochi