Self-assured professional skilled in interpersonal communications and offering background in customer service. Problem-solver with great personality. Brings excellent client engagement skills as Customer Service Executive.
Overview
3
3
years of professional experience
Work History
Customer Service
TFL/Mega Saver
10.2023 - Current
Worked effectively in fast-paced environments.
Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Assistant Manager
Resturant Depot
07.2021 - 10.2023
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Scanned, recorded and verified received inventory during regular shipments.
Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.