Excel
Isabella Brown
Mechanicsburg,PA
Summary
- Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
- Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
- Focused patient care professional accustomed to prioritizing and delivering basic patient care.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Human Resources Assistant
Vitro Architectural Glass
Carlisle, PA
04.2022 - Current
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Maintained appropriate filing of personal and professional documentation.
- Used discretion when handling confidential information.
- Provided general administrative support.
- Worked with team to coordinate company events.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Associate Administrative Patient Care
Penn State Heath
Mechanicsburg, United States
11.2021 - Current
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Assembled admissions pages and added new pages to patients' charts.
Receptionist
Vitro Architectural Glass
Carlisle, PA
08.2020 - 11.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Answered multi-line phone system and enthusiastically greeted callers.
- Created and updated records and files to maintain document compliance.
- Provided onboarding and training for new support staff.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Screened visitors and issued badges to maintain safety and security.
Cashier
Weis Markets Inc
Mechanicsburg, PA
05.2019 - 08.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked personal identifications during alcohol and tobacco sales.
- Processed customer refunds and exchanges according to established guidelines.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Home School
08.2017 - 06.2018
Skills
Administrative support
Software
Word Document
Spreadsheets
Microsoft Teams
Certification
Training Within Industries
Timeline
Human Resources Assistant
Vitro Architectural Glass
04.2022 - Current
Training Within Industries
04-2022
Basic Life Support
02-2022
Associate Administrative Patient Care
Penn State Heath
11.2021 - Current
Receptionist
Vitro Architectural Glass
08.2020 - 11.2021
Cashier
Weis Markets Inc
05.2019 - 08.2020
High School Diploma -
Home School
08.2017 - 06.2018
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