Isabella Buchanan

As a general manager I have experience with completely opening and closing the store, the front and back of POS systems, making schedules, overseeing employees, and deescalating intense situations with customers. I also cultivated and maintained a strong and efficient team that worked well together and I have extensive experience in training.

As a server and head bartender I have experience with navigating through third party delivery services, as well as multiple POS systems. I can effectively communicate with kitchen staff and management to give customers the best experience. I can explain menu and drink items and offer substitutions for allergies or preferences. I can comfortably handle 5-9 tables or a full bar at a time. I also pride myself in maintaining a clean and organized environment and am always happy to help others.

As a host I have experience maintaining a seating chart, taking reservations, updating and maintaining waitlist, answering the phone, packing to-go orders, and working as expo in the back of house. As a host I feel I have gained a well rounded understanding of how a restaurant is run and how to efficiently help customers.