Isabella Bucksner
Summary
Dynamic marketing graduate with a background in business administration and a wealth of experience in culinary arts and hospitality. Recognized for exceptional leadership abilities, adeptly guiding teams to success in fast-paced environments. Skilled in strategic planning, communication, and problem-solving, with a demonstrated track record of driving operational excellence and delivering outstanding customer service. Equipped with strong business acumen and a passion for fostering collaborative relationships, I excel in motivating and mentoring teams to achieve their full potential. Eager to leverage my leadership experience and marketing expertise to drive growth and exceed organizational goals.
Overview
7
7
years of professional experience
Work History
Animal Counselor
Limestone Veterinary Hospital
11.2023 - Current
- Spearheaded a safety-focused team, ensuring the well-being of all animals through vigilant supervision and proactive problem-solving
- Pioneered comprehensive training programs, resulting in highly skilled team members who consistently deliver top-tier care.
- Cultivated strong client relationships by providing unparalleled customer service and clear communication, leading to increased client satisfaction and retention.
- Implemented innovative enrichment activities to enhance the mental and physical well-being of animals under care.
- Developed and implemented social media campaigns to promote hospital services and increase community engagement.
Kitchen Production Manager
Desserts by Dana
06.2022 - 10.2023
- Orchestrated food preparation operations, meticulously aligning schedules and resources to meet and exceed customer expectations
- Streamlined supply chain management processes, optimizing inventory levels and reducing costs by 20%
- Implemented quality assurance protocols, ensuring every dish met the highest standards of taste and presentation.
- Lead In menu development initiatives, introducing new dishes and seasonal specials to drive customer interest and boost sales.
- Led cross-functional teams in executing large-scale catering events, resulting in rave reviews and repeat business.
Chef De Partie
Hotel Dupont (Le Cavalier at the Green Room)
10.2019 - 06.2022
- Collaborated closely with executive chefs to craft innovative menu items and elevate the culinary experience for guests
- Played a pivotal role in maintaining kitchen hygiene and safety standards, achieving a perfect health inspection score for 3 consecutive periods
- Mentored and coached junior kitchen staff, fostering a culture of continuous learning and professional growth.
- Assisted in the development and execution of marketing initiatives, including themed dining events and promotional campaigns.
- Implemented cost-saving measures without compromising quality, resulting in 70% reduction in food waste and increased profitability.
Take-out/Server
Cuzinos
01.2018 - 06.2019
- Distinguished for providing exceptional customer service, resolving issues promptly and ensuring each guest's dining experience exceeded expectations
- Demonstrated leadership during peak hours, effectively coordinating with team members to optimize workflow and minimize wait times.
Prep Cook/Line Cook/Server
Poke Bros
11.2017 - 06.2018
- Played a key role in food preparation and presentation, contributing to the restaurant's reputation for high-quality, flavorful dishes
- Consistently received positive feedback from customers for attentive service and menu recommendations, resulting in increased customer satisfaction scores.
Education
Master of Finance -
Goldey-Beacom College
Wilmington, DE05.2025
Bachelor of Science in Business Administration -
Goldey-Beacom College
Wilmington, DE05.2024
Associate of Culinary Sciences -
Walnut Hill College
Philadelphia, PA02.2021
Skills
- Organization
- Complex Problem-Solving
- Time Management
- Verbal and written communication
- Collaboration
- Problem-solving
- Critical thinking
- Emotional intelligence
- Marketing/Social media influence
- Computer proficiency
- Team Leadership
- Project Management
Honors And Membership
- Serve Safe Certified
- ABC Licensed
- Microsoft Certification: Excel Platform Certification
- Independent Restaurant Coalition
- Collaborated with esteemed celebrity chefs (Andrew Zermmin, Tom Colicchio, Jen Carol, Tyler Akins)
- Dedicated community service involvement at the Bellevue Community Center in North Wilmington
- Contributed to service-oriented events with LIONS Clubs International
Timeline
Animal Counselor
Limestone Veterinary Hospital
11.2023 - Current
Kitchen Production Manager
Desserts by Dana
06.2022 - 10.2023
Chef De Partie
Hotel Dupont (Le Cavalier at the Green Room)
10.2019 - 06.2022
Take-out/Server
Cuzinos
01.2018 - 06.2019
Prep Cook/Line Cook/Server
Poke Bros
11.2017 - 06.2018
Master of Finance -
Goldey-Beacom College
Bachelor of Science in Business Administration -
Goldey-Beacom College
Associate of Culinary Sciences -
Walnut Hill College
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