Isabella Bufkin
Grand Rapids,MI
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Walgreens. Experienced in training new employees and fostering collaboration, I excel in workplace organization and problem-solving, ensuring a positive environment that enhances productivity and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Seasonal Worker
Amazon
Grand Rapids, MI
10.2025 - 01.2026
- Operated packaging machinery to prepare products for shipment.
- Sorted and organized inventory in designated warehouse areas.
- Assisted team members in maintaining a clean and safe work environment.
- Labeled packages on docks
Teacher’s Assistant
Schools of Hope
Grand Rapids, MI
03.2025 - 04.2025
- Assisted classroom management, ensuring a positive learning environment for students.
- Supported lead teacher in preparing instructional materials and lesson plans.
- Facilitated small group activities, promoting student engagement and collaboration.
- Monitored student progress, providing feedback to enhance learning outcomes.
- Implemented individualized support strategies for diverse learning needs.
Trainer/customer Service Assistant/cashier
Meijer
Walker, MI
10.2022 - 04.2024
- Train new employees on how to properly and effectively assist customers
- Direct customers to products
- Cash out customers and make returns
- Process western union transactions and licenses
- Maintain clean and organized work space
Customer Service Associate
Walgreens
Grand Rapids, MI
10.2021 - 08.2022
- Assisted customers with product inquiries and recommendations.
- Processed transactions quickly and accurately at the register.
- Maintained store cleanliness and organized merchandise displays.
- Unload merchandise from trucks
- Restock items on shelves and maintain record of inventory count
- Print photographs and put together customers photograph orders
- Process western union transactions
Trainer
Fazoli's
05.2021 - 11.2021
- Waitress and busser
- In line cook
- Properly trained new employees in all areas according to company policy
- Maintained a clean and organized work space
- Opening and closing responsibilities
- Food prep/dishwasher
Crew Trainer
McDonald’s
Grand Rapids, MI
04.2020 - 01.2021
- Trained new crew members on food safety and hygiene standards.
- Demonstrated proper use of kitchen equipment and tools to team members.
- Assisted in managing daily operations during peak service hours.
- Ensured compliance with health regulations and company policies.
- Instructed new team members on correct procedures for operations.
- Assisted management in developing strategies to improve customer service standards.
- Cashier/order taker
- Dishwasher
- Kept work area clean and organized
Education
Associate of Arts -
Grand Rapids Community College
Grand Rapids, MI12.2025
Skills
- Quick learner
- Strong work ethic
- Collaboration
- Task prioritization
- Attention to detail
- Training new employees
- Problem solving
- Verbal and written communication
- Customer service
- Workplace organization
- Role modeling
- Advanced math
Timeline
Seasonal Worker
Amazon
10.2025 - 01.2026
Teacher’s Assistant
Schools of Hope
03.2025 - 04.2025
Trainer/customer Service Assistant/cashier
Meijer
10.2022 - 04.2024
Customer Service Associate
Walgreens
10.2021 - 08.2022
Trainer
Fazoli's
05.2021 - 11.2021
Crew Trainer
McDonald’s
04.2020 - 01.2021
Associate of Arts -
Grand Rapids Community College