Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Cabrera

Dallas,OR

Summary

Dynamic professional with a proven track record at Best Western Hotel, excelling in customer relations and organization. Enhanced front desk efficiency and customer satisfaction through effective communication and meticulous data entry. Adept at managing client interactions and maintaining a professional demeanor, contributing to a welcoming environment. Recognized for streamlining operations and fostering repeat business.

Overview

2
2
years of professional experience

Work History

RECEPTIONIST

Best Western Hotel
Salem, OR
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

SALES ASSOCIATE

Spencer's Gifts
Salem, OR
11.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

West Salem High School
West Salem, Or

Certificate -

Phlebotomy Training Specialist
Keizer, OR

Marine Biology -

Chemeketa Community College
Salem, OR

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Data inputting
  • File management
  • Professional demeanor

Timeline

RECEPTIONIST

Best Western Hotel
08.2024 - Current

SALES ASSOCIATE

Spencer's Gifts
11.2023 - 08.2024

High School Diploma -

West Salem High School

Certificate -

Phlebotomy Training Specialist

Marine Biology -

Chemeketa Community College

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